Ratings based on 977 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
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Comment from Hotel Management
2 Jan 2025 by Sophia CSR, Hotel Management
Dear Guest,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
by A verified traveler
Posted 31 Dec 2024
all good
Comment from Hotel Management
31 Dec 2024 by Sophia CSR, Hotel Management
Hi Firas,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel. We look forward to your return.
by A verified traveler
Posted 29 Dec 2024
Average
Comment from Hotel Management
30 Dec 2024 by Front Desk Management, Hotel Management
Thank you for the review. Please let us know what we need to improve on for us to make your stay perfect.
by A verified traveler
Posted 3 Dec 2024
Great place for stay.
Comment from Hotel Management
3 Dec 2024 by Front Desk Management, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 27 Nov 2024
Muy buena atención y excelente servicio
Comment from Hotel Management
27 Nov 2024 by Front Desk Management, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted 26 Nov 2024
Nice room. Nice place
Comment from Hotel Management
26 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your outstanding 5/5 rating! We're delighted to hear that you enjoyed the room and had a great stay. We look forward to hosting you again for another wonderful experience!
by A verified traveler
Posted 24 Nov 2024
Good
Comment from Hotel Management
25 Nov 2024 by Sophia CSR, Hotel Management
Hi Charles,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
by A verified traveler
Posted 21 Nov 2024
Definitely worth the try, price is reasonable and rooms are clean and well kept , plus continental breakfast included.
Comment from Hotel Management
22 Nov 2024 by Front Desk Management, Hotel Management
Thank you for the positive feedback. We are glad to hear that you enjoyed our services. Please visit us again soon.
by A verified traveler
Posted 18 Nov 2024
Muy buen servicio mucha higiene
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Fernando,Thank you for your kind words! We are happy that you were satisfied with the service and cleanliness during your stay. We take pride in maintaining high standards, and your feedback motivates us to continue delivering a great experience. We look forward to welcoming you again in the future!
by A verified traveler
Posted 18 Nov 2024
The room had a weird smell and the sofa also had a weird smell
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Hi Ashley,We are sorry to hear about the unpleasant odors in your room and sofa. Cleanliness and comfort are top priorities for us, and we will certainly address this issue to ensure a more pleasant experience for future guests. We appreciate you bringing it to our attention and hope to have the opportunity to provide you with a better stay next time.
