Ratings based on 88 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024 on Hotels
Overall lovely place, but there is a horrible smell in the vicinity which spoiled our stay.
Comment from Hotel Management
27 Jul 2024 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Guest,Thank you for sharing your experience with us.We are delighted that you appreciated our high standards and excellent service. Our team works tirelessly to ensure that every aspect of our hotel contributes to a memorable stay.However, we are sorry that some aspects of your visit did not meet your expectations. While we are located in an active area, we understand that external factors can occasionally impact our guests' comfort. We are continuously working with local authorities and businesses to maintain a pleasant environment for all of our guests.Nonetheless, we hope you could enjoy our 24/7 lounge bar, complimentary private parking, and the proximity to Orly Airport. We take pride in offering these conveniences to our guests, and we are glad they contributed positively to your overall experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best wishes,Samir T’KOUTI, Directeur Général
by A verified traveler
Posted 17 Jun 2024 on Hotels
Nice hotel in an industrial area. Not busy at the time we were there. Two close restaurants but the main town is a short drive away.
Comment from Hotel Management
24 Jun 2024 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Guest,Thank you for sharing your experience with us.It is always our aim to ensure our guests have a pleasant stay, and we're glad to hear we've achieved that with you. Our location, while set in an industrial area, offers easy access to Paris and nearby attractions such as the One Nation Paris Outlet and the Château de Versailles, all within a short driving distance for added convenience.We look forward to your next visit and the opportunity to serve you again.Warm regards,Samir T’KOUTI, Directeur Général
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Samir T’KOUTI, Directeur Général, Hotel Management
Chère Catherine,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous sommes contents que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous vous souhaitons de belles fêtes et espérons avoir la joie de vous revoir très prochainement.Bien à vous,Samir T’KOUTI, Directeur Général
by A verified traveler
Posted 23 Oct 2023
Love the hotel
Beds are very confortable
Comment from Hotel Management
24 Oct 2023 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Catherine,Thank you so much for these kind comments about your stay.We are delighted that you enjoyed your stay with us.We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations.We look forward to welcoming you back on future visits. Kindest regards,Samir T’KOUTI, Directeur Général
by A verified traveler from Pevensey
Posted 18 Sep 2023
The hotel was very nice overall, the bed was very comfortable, the room very spacious and practical, the bathroom was particularly nice with a good shower, the car park easy to access and find, the parking easy, very good location for accessing Palace of Versailles. The breakfast was good, with choice of meats/ cheese and bacon sausages, pancakes and egg (scrambled plus pastries and breads. My only issue was accidentally booking 3 overnights (on 2 separate trips) one overnight in error whilst browsing on Expedia. I had hoped for a.refund given the accidental booking was booked approximately 9/10 pm at night and so obviously it wasn’t needed, however it was my error.
Comment from Hotel Management
13 Oct 2023 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Claire,Thanks for this review.We are delighted to hear that you found our hotel comfortable, spacious, and practical. It's great to know that you enjoyed our convenient location for visiting the Palace of Versailles and appreciated the easy parking. We're also glad that you had a good breakfast experience with a variety of options to choose from.We apologise for the inconvenience you faced regarding the accidental booking. As our cancellation policy varies depending on the type of accommodation, we encourage our guests to review the terms and conditions before confirming their reservations. We understand that mistakes can happen and we appreciate your understanding in this matter.It would be a pleasure to welcome you for another enjoyable stay.Best wishes,
by A verified traveler
Versailles
Posted 23 Aug 2023 on HotelsNice clean with modern design and friendly helpful staff and service.
Comment from Hotel Management
13 Sep 2023 by Manager, Hotel Management
Dear Guest,Thank you for positively reviewing your recent stay.We are delighted to hear that you appreciated our clean and modern design, as well as the friendly and helpful staff. It's always a pleasure to know that our guests have enjoyed their stay with us.We would like to thank you once again for your kind words and hope to have the opportunity to welcome you back in the future.We look forward to seeing you again soon, Kind regards,
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Guest,Thank you for this kind review following your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion. Best wishes,Samir T’KOUTI, Directeur Général
by A verified traveler
Great pit stop during a road trip
Posted 6 Jun 2023 on HotelsReally good hotel. Brand new, good breakfast, beds are comfy.
Staff during check in and breakfast seemed a bit depressed though.
Comment from Hotel Management
7 Jun 2023 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Danny,Thank you for taking the time to share your experience at our hotel.We're thrilled to hear that you enjoyed your stay with us and that we were just what you were looking for during your road trip.We apologise if our team didn't appear to be their usual cheerful selves during your time here. We always strive to provide a warm and welcoming atmosphere for our guests, and we'll make sure to address this with our team to ensure a better experience for future guests.Nevertheless, we appreciate your kind words about our hotel and our delicious breakfast.It's also very pleasing to know you found your bed to be comfortable as we know how important a good night's rest is to our guests.We hope to welcome you back again soon for another enjoyable stay.Best regards,Samir T’KOUTI, Directeur Général
by A verified traveler from ALISO VIEJO
Posted 27 Nov 2022
As usual, perfect !
Good service, beautiful room : You feel welcome over here !!!! I recommend highly.
Comment from Hotel Management
28 Nov 2022 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Guillaume,Thank you for this great review and for your fidelity.We are pleased to know that you had a pleasant stay, our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts.It is nice to know that you were pleased with our decor, as it was our goal to create a comfortable atmosphere in which our guests feel welcomed and at home.We hope to welcome you back soon.Best wishes,Samir T’KOUTI, Directeur Général
by A verified traveler from ALISO VIEJO
Posted 30 Sep 2022
Comment from Hotel Management
29 Dec 2022 by Samir T’KOUTI, Directeur Général, Hotel Management
Dear Guillaume,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was memorable.We look forward to the pleasure of welcoming you back on many more occasions in the future. Season's greetings,Samir T’KOUTI, Directeur Général
