Ratings based on 997 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2023
Check went well, staff was very polite and helpful. While we were leaving for dinner, we noticed about 25 families were getting handed prepackaged meals on an organized manner. During nite we had 2 fire alarm incidents one at midnight and one at 430am. While checking out. We were told this has been an ongoing problem as some of the long term residents were washing clothes wct in their rooms.
by A verified traveler
Posted 19 Sep 2023 on Hotels
by A verified traveler
Posted 12 Sep 2023
Our check in was great. Comfortable clean room. Our bathroom sink leaked but the desk clerk (Ethan I believe) was quick to help us with a bucket until he could get a repairman.
Comment from Hotel Management
15 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you for choosing Comfort Inn & Suites in Plainville, ma and for the wonderful feedback.
by A verified traveler
Overall good, need to redo AC
Posted 10 Sep 2023 on HotelsOverall the hotel is decent, clean, good breakfast, good rooms. It's not especially convenient to Boston and it's not close to much, backs up to a trailer park. The main reason that I didn't give this 5 stars was they have the AC governed so it won't get cold in the room and the fan would not stay on. I slept terrible.
Comment from Hotel Management
15 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you for choosing Comfort Inn & Suites in Plainville, ma and for the wonderful feedback.
by A verified traveler
Posted 10 Sep 2023
by A verified traveler
Posted 9 Sep 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you for choosing Comfort Inn & Suites in Plainville, ma and for the wonderful feedback.
by A verified traveler
Posted 8 Sep 2023
Customer great, clean! Wish breakfast had eggs, bacon, was limited
Comment from Hotel Management
9 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you so much for staying with us and for the great review!
by A verified traveler
Recommended
Posted 6 Sep 2023 on HotelsVery comfortable all around. Nice breakfast in the morning. Good rate.
Comment from Hotel Management
7 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you for choosing Comfort Inn & Suites in Plainville, ma and for the wonderful feedback.
by A verified traveler
Posted 6 Sep 2023
bathtub doesn't have any curtain so when you shower, all the water splashes into the floor. It is a falling hazard. The tub didn't look clean to do bathtub. So, have to do shower.
Comment from Hotel Management
7 Sep 2023 by General Manager, Mohsin G, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 4 Sep 2023
Amazing staff and great cleanliness
Comment from Hotel Management
7 Sep 2023 by General Manager, Mohsin G, Hotel Management
Thank you for choosing Comfort Inn & Suites in Plainville, ma and for the wonderful feedback
