Ratings based on 1,121 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Great!!!
Comment from Hotel Management
2 Dec 2024 by Teo Huerta, General Manager, Hotel Management
Thank you for the amazing 5/5 review! We're so happy to hear you had a great stay with us. We can’t wait to welcome you back!
by A verified traveler
Posted 30 Nov 2024
They have complimentary breakfast. Area is quiet and easy to park. Conveniently located where we need.
Comment from Hotel Management
2 Dec 2024 by Teo Huerta, General Manager, Hotel Management
Thank you for your thoughtful 4/5 review! We're glad to hear that you enjoyed our complimentary breakfast, the quiet surroundings, and the convenient location. It’s great that our property met your needs. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Teo Huerta, General Manager, Hotel Management
Thank you for the fantastic 5/5 review! We're so happy to hear you had a great experience with us. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 29 Nov 2024
Nothing bad to say
Comment from Hotel Management
2 Dec 2024 by Teo Huerta, General Manager, Hotel Management
Dear Christian,Thank you so much for your wonderful 5/5 review! We truly appreciate your kind words. We're thrilled to hear you had such a positive experience, and we hope to welcome you back again soon!
by A verified traveler
Posted 26 Nov 2024
The shower head in the bathroom fell while I was showering, it was scary but luckily it didn’t hit me. The door in our restroom didn’t lock. The air conditioning smelled like a wet rag, so we couldn’t even turn it one, it was an absolute awful smell.
Comment from Hotel Management
26 Nov 2024 by Teo Huerta, General Manager, Hotel Management
Dear Estela,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, particularly the shower head, restroom door, and air conditioning. This is certainly not the experience we aim to provide our guests. Please know that we take your comments seriously, and we are addressing these concerns with our maintenance team to ensure these issues are resolved promptly.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much better experience in the future.
by A verified traveler
Posted 25 Nov 2024
Clean and quiet
Comment from Hotel Management
26 Nov 2024 by Teo Huerta, General Manager, Hotel Management
Dear Marissa,Thank you for your wonderful 5-star review! We’re thrilled to hear that you enjoyed the clean and quiet environment. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Teo Huerta, General Manager, Hotel Management
Dear Gabrielius,Thank you for taking the time to leave a 5-star review. We greatly appreciate your positive feedback and are delighted to know you had a great experience. Should you have any further thoughts or suggestions, please don’t hesitate to reach out. We look forward to serving you again in the future.
by A verified traveler
Posted 25 Nov 2024
Great person at check, very kind & welcoming. The rooms were extremely clean. Easy access from the parking to the room.
Comment from Hotel Management
26 Nov 2024 by Teo Huerta, General Manager, Hotel Management
Great person at check, very kind & welcoming. The rooms were extremely clean. Easy access from the parking to the room
by A verified traveler
Posted 25 Nov 2024
Very basic hotel right in the middle of a business park. Very quiet. The room was stuffy, but we let the air go on for a bit. Overall- stay was fine. Like i stated, it is a very basic hotel and you get what you pay for.
Comment from Hotel Management
25 Nov 2024 by Teo Huerta, General Manager, Hotel Management
Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel quiet and that your stay was overall fine. However, we’re sorry to hear that the room felt stuffy. We appreciate you bringing this to our attention, and we will ensure that our team checks the air conditioning system more thoroughly to avoid this issue in the future.We understand that you found the hotel to be basic, and we strive to offer value for our guests at an affordable rate. If there’s anything specific we can do to improve your experience on future visits, please don’t hesitate to reach out.We hope to have the opportunity to serve you again.
by A verified traveler
Posted 25 Nov 2024
Me gusto es tranquilo y buena ubicación a 10 min del Honda Center 😁
Comment from Hotel Management
25 Nov 2024 by Teo Huerta, General Manager, Hotel Management
¡Muchas gracias por su excelente calificación de 5 de 5! Nos alegra saber que disfrutó de la tranquilidad de nuestro hotel y nuestra ubicación conveniente, a solo 10 minutos del Honda Center.Es un placer saber que su experiencia fue positiva. Esperamos darle la bienvenida nuevamente en su próxima visita. Si hay algo más que podamos hacer para mejorar su estancia, no dude en hacérnoslo saber.
