Ratings based on 134 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Very luxurious property, the staff is super professional and responsive, food of the rooftop was amazing.
Comment from Hotel Management
27 Oct 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you, Robert, for your kind words! We're thrilled you enjoyed your stay and our attentive staff at The Ellysian. It’s wonderful to hear that you loved the rooftop dining experience, and we look forward to welcoming you back for another exceptional visit in the heart of Placencia Village. Warm regards!The Ellysian Boutique Hotel Team
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Hi Michelle,Thank you for your perfect rating! We’re delighted to see you enjoyed your time with us at The Ellysian Boutique Hotel. We look forward to your next visit!Warm Regards,The Ellysian Boutique Hotel Team
by A verified traveler
Great location, best staff, bad policies
Posted 26 Jul 2024 on HotelsWe stayed at the Ellysian for a little over a week in July. The property itself is a nice small boutique hotel and has beautiful grounds. There is also a restaurant on the roof.
Our stay had a rough start as maid service let themselves in after the first night, and this wasn’t a big deal as they had just forgotten to leave us a Do Not Disturb sign. They left us a sign a few miniatures after. However, the next morning we we intruded upon again. I double checked and we did hang the Do Not Disturb sign. I went to talk to the front desk and they apologized and said they had notes we were in an excursion and had left the sign up accidentally. While they were correct about the excursion, it had been cancelled due to weather. I don’t know I had to tell the hotel every day what my schedule was. Why not just respect the door sign like other hotels? Otherwise, they should add second locks inside the room door like other hotels. That was no chance of intrusion. We also had to move rooms due to noise from roof restaurant. Final seating is 8pm but guests were up there until after midnight and we had to be up early for excursion. So no uninterrupted sleep for 4/8 nights. Also staff used our shared balcony to run food to other rooms , so no privacy there either.
Overall amazing grounds, great front desk staff (special note to them for being so kind), mediocre food, and the best location in southern Belize. But some bad policies on cleaning and restaurant hours really ruined our sleep/trip
Comment from Hotel Management
6 Aug 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you for taking the time to share your feedback, Matthew. We're delighted to hear that you enjoyed our location, grounds, and found our front desk staff kind and attentive. We apologize for the disruptions you experienced during your stay.Your comfort and privacy are of utmost importance to us, and we're sorry that we fell short in these areas. We will certainly review our policies to ensure that "Do Not Disturb" signs are respected, and we'll look into ways to improve noise management and privacy for our guests. Your insights are invaluable, and we'll be using them to enhance our guest experience.We look forward to welcoming you back for an even better experience.Warm Regards,The Ellysian Boutique Hotel Team
by A verified traveler from lakeside
Posted 22 Jul 2024
Wonderful and attentive staff. Beautiful hotel and lovely grounds. Walking distance to shops and restaurants.
Comment from Hotel Management
6 Aug 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you for your fantastic review, Melissa! We're delighted you enjoyed our attentive staff, beautiful hotel, and lovely grounds. Our location in the heart of Placencia Village makes it easy to explore the nearby shops and restaurants. We look forward to welcoming you back!
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Hi Kiersten,Thank you for your perfect rating! We’re delighted to see you enjoyed your time with us at The Ellysian Boutique Hotel. We look forward to your next visit!Warm Regards,The Ellysian Boutique Hotel Team
by A verified traveler
Posted 9 Jun 2024
Love it
Comment from Hotel Management
16 Jun 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you loved your experience at The Ellysian Boutique Hotel. We look forward to welcoming you back for another exceptional beach vacation.Warm regards,The Ellysian Boutique Hotel Team
by A verified traveler
Decent beachfront hotel
Posted 2 Jun 2024 on HotelsThe location is nice, the hotel is beachfront. Pool is on the smaller side. Staff was accommodating. I wasn't really satisfied with the cleanliness/upkeep of bathroom (there were cracked tiles, stained caulk, and dirty baseboards) but if they did some minor work, it would be nice.
Comment from Hotel Management
16 Jun 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you for your feedback. We’re glad you enjoyed our beachfront location and appreciated the accommodating staff. Your suggestions for improvement are very valuable to us, and we are committed to enhancing our guests' experience. We hope to welcome you back to The Ellysian Boutique Hotel for an even better experience. Warm regards,The Ellysian Boutique Hotel Team
by A verified traveler from Charlotte
Posted 11 May 2024
This is hands down the best property in Placencia! All hotel rooms are air conditioned, a huge plus in the hotter months. The staff is PHENOMENAL! Above and beyond. The location is great, the pool and beach access is truly spectacular. It will be the only place we stay in Placencia!
Comment from Hotel Management
1 Jun 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Wow, what an amazing review! We're absolutely thrilled to hear that you had such a fantastic experience at The Ellysian Boutique Hotel. Thank you for highlighting our air-conditioned rooms, exceptional staff, prime location in the heart of the village, and spectacular pool and beach access. We're honored to be your top choice in Placencia, and we can't wait to welcome you back for more unforgettable stays in the future.Warm regards,The Ellysian Boutique Hotel Team
by A verified traveler
Posted 28 Apr 2024 on Orbitz
The staff was extra nice and accommodating!
Comment from Hotel Management
5 May 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you, Gary, for your perfect rating and kind words! We're delighted to hear that you found our staff extra nice and accommodating during your stay. Providing exceptional service is our priority, and we're thrilled that we could make your vacation with us memorable. We hope to have the pleasure of welcoming you back for another outstanding stay!Warm regards,The Ellysian Boutique Hotel Team
by A verified traveler
Posted 21 Apr 2024
Spacious rooms, beautiful pool beachfront. Staff went over and above every instance. Very comfy.
Would recommend this to friends and family :)
Comment from Hotel Management
5 May 2024 by The Ellysian Boutique Hotel Team, Hotel Management
Thank you, Hasmitha, for your glowing review! We're thrilled to hear that you enjoyed our spacious rooms, beautiful beachfront pool, and the exceptional service provided by our staff.It's wonderful to know that you found your stay very comfortable and that you would recommend us to your friends and family. We can't wait to welcome you back for another fantastic experience in the future!Warm regards,The Ellysian Boutique Hotel Team
