Ratings based on 991 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
When arrived, we notices that the place wasnt what it was advertised. The property was dirty as well as the facility. We decided not to stay and canceled our reservation. I did have to pay for 1 day though. We felt deceived, the pictures online are not what it looks like in person.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Recordo Rediresponse Specialist , Hotel Management
Hello Maureen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh North - Cranberry Township and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip. Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Michael,The staff at the Red Roof Inn Pittsburgh North - Cranberry Township and I appreciate you taking the time out of your busy day to share your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 4 Nov 2024
POWER WAS OUT AT 10:00pm
Comment from Hotel Management
4 Nov 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Michael, Thank you for staying with us at the Red Roof Inn in Cranberry TWP. We are sorry for the inconvenience of the power outage, it was scheduled through the Power Company. We hope that you will stay with us again soon and we look forward to seeing you again. Safe Travels!!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Bradford,We are sad you did not enjoy your stay as we had hoped. We hope you will give us another chance to show you that we are constantly working to improve our Inn for all our guests. Safe Travels!
by A verified traveler
Posted 23 Oct 2024
An older property, with some updates, but very clean. Would stay again. Great price so wasn’t expecting something spectacular.
Comment from Hotel Management
4 Nov 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Michele,Thank you so much for your review! We are happy that you enjoyed your stay and hope you will continue to make us your Inn of choice when you are in the Cranberry TWP area. Safe Travels!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Thank you for the feedback, we appreciate it. We hope that you enjoyed your stay with us and look forward to seeing you again soon. Safe Travels!
by A verified traveler
Posted 19 Oct 2024
Price was nice and you can tell they are trying to get rooms to look high end, but property shows its age. Very quick check-in. Easy access to where I was heading.
Comment from Hotel Management
20 Oct 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Thank you for taking the time to provide us some feedback. We are pleased to see that you enjoyed your stay. We hope that you will continue to make us your Inn of choice when you are in the area. Safe Travels!
by A verified traveler
Posted 16 Oct 2024
Great customer service
Comment from Hotel Management
20 Oct 2024 by Red Roof Inn Cranberry Twp Staff , Hotel Management
Thank you for taking the time to provide us some feedback. We are smiling ear to ear seeing that our staff is providing great customer service. We look forward to seeing you again and hope that you make us your Inn of choice when staying in Cranberry. Safe Travels!
