Ratings based on 997 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2020 on Orbitz
This property has no back up power supply for emergency and no exit sign, not compensated power outage
by A verified traveler
Posted 7 Apr 2020 on Orbitz
Comment from Hotel Management
13 Apr 2020 by Ben Greiner, AGM, Hotel Management
Thank you for rating our hotel.
by A verified traveler
Posted 6 Apr 2020
Comment from Hotel Management
13 Apr 2020 by Ben Greiner, AGM, Hotel Management
Thank you for the 5/5 rating!
by A verified traveler from Chicago
Posted 22 Mar 2020
Very happy we could stay during corona outbreak - had to pick up my daughter from Pitt. Staff is helpful and friendly. Location is safe. Glad Panera was still open for takeout! Safe harbor during difficult time.
Comment from Hotel Management
23 Mar 2020 by Ben Greiner, AGM, Hotel Management
Thank you for staying with us. Stay safe!
by A verified traveler
Posted 20 Mar 2020 on Hotels
Comment from Hotel Management
23 Mar 2020 by Ben Greiner, AGM, Hotel Management
Thank you for providing a rating for our hotel. I am sorry to learn that you were displeased.
by A verified traveler from Pittsburgh,Pa
Posted 17 Mar 2020 on Orbitz
The room was freezing when I got into it. It took a long time to heat up. The door to my room did not close all the way without slamming it
Comment from Hotel Management
18 Mar 2020 by Ben Greiner, Hotel Management
Thank you for staying with us. I apologize for the problems with the room. We will address those problems.
by A verified traveler
Posted 17 Mar 2020 on Orbitz
Overall pretty good and very clean. The hotel is non-smoking but people next door to us were smoking so we had to be moved since the smell was everywhere in our room. The room we were moved to had no cable and there was just static on TV. The front desk said they had no more rooms we could be moved to.
Comment from Hotel Management
18 Mar 2020 by Ben Greiner, Hotel Management
Thank you for staying with us. I apologize for the issues you encountered during your stay. I hope you will return in the future.
by A verified traveler
Posted 16 Mar 2020 on Hotels
Comment from Hotel Management
16 Mar 2020 by Ben Greiner, Hotel Management
Thank you for rating our hotel!
by A verified traveler
Posted 16 Mar 2020
Comment from Hotel Management
16 Mar 2020 by Ben Greiner, Hotel Management
Thank you for rating our hotel.
by A verified traveler
lean and comfortable, but dated
Posted 14 Mar 2020 on HotelsThe room was clean and comfortable. However, in its condition, the hotel is showing its age. On registering, I asked if an accessible room was available. They don’t have any, but provided a shower chair and suction cup grab bar. Neither worked well. The Key-card lock did not work well. It took multiple attempts every time to open the door. The decor is outdated and there were no USB ports for device charging. The wifi worked very well, though.
Comment from Hotel Management
16 Mar 2020 by Ben Greiner, Hotel Management
Thank you for staying with us. We do not have accessible rooms at this location but can provide certain items to make your room more accessible. I apologize that these items were not to your liking.
Although we do not have USB ports in the rooms, all lamps have plugs. We do have adapters at the desk for loan, if you ever require one.
I am sorry that your room was not to your liking and hope you will consider staying with us again.
