Ratings based on 953 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from East McKeesport
Posted 2 Jan 2025
This place has seen better days. Quickly heading to that Motel 6 level.
Comment from Hotel Management
2 Jan 2025 by Jason - General Manager, Hotel Management
Thank you for staying with us. We are sorry to hear you didn't have the best experience.
by A verified traveler
Posted 26 Dec 2024
Nice, clean, quiet hotel in downtown Pittsburgh. Very comfortable beds and great, hot shower. Only a pleasant 7-minute walk to the Gateway station en route to Acrisure stadium. Excellent place to stay for a Steelers game!
Comment from Hotel Management
27 Dec 2024 by Jason - General Manager, Hotel Management
Thank you for staying with us and thank you for the review. We hope to see you again soon.
by A verified traveler
Posted 26 Dec 2024
Great staff; excellent location!
Comment from Hotel Management
26 Dec 2024 by Jason - General Manager, Hotel Management
Thank you for staying with us recently and thank you for filling out a review. We hope to see you again soon.
by A verified traveler
Posted 22 Dec 2024
Overall it is good. Staffs are friendly.
Comment from Hotel Management
23 Dec 2024 by Jason - General Manager, Hotel Management
Thank you for staying with us and thank you for your review. We hope to see you again soon.
by A verified traveler
Posted 17 Dec 2024
Property was convenient for holiday market and ice skating at ppg with coffee shops extremely close!
Comment from Hotel Management
17 Dec 2024 by Jason - General Manager, Hotel Management
Thank you for staying with us recently and thank you for taking the time to leave us a review. We hope to see you again soon.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Jim - Director of Operations, Hotel Management
Thank you for staying with us and thank you for taking the time to leave a review. We hope to see you again soon.
by A verified traveler from Fort Lee
Posted 16 Dec 2024
Front desk experience was not pleasant.
Comment from Hotel Management
16 Dec 2024 by Jim - Director of Operations, Hotel Management
Thank you for staying with us and thank you for taking the time to leave a review. We hope to see you again soon.
by A verified traveler
Posted 15 Dec 2024
The location is amazing! Centrally located. Especially great if going to market square.
We booked 2 rooms on Expedia and they were no where near each other. We asked if we could be moved next to each other and clearly, the person checking us in found it to be too much of a hassle. We were 1 family that had to stay 4 floors apart. That put a damper on the while weekend and our view of this hotel.
Comment from Hotel Management
16 Dec 2024 by Jim - Director of Operations, Hotel Management
Thank you for staying with us and thank you for taking the time to leave a review. We hope to see you again soon.
by A verified traveler
Posted 15 Dec 2024
Perfect location if you’re seeing a show at Heinz hall .. walking distance and close to many great restaurants and bars!
Comment from Hotel Management
16 Dec 2024 by Jim - Director of Operations, Hotel Management
Thank you for staying with us and thank you for taking the time to leave a review. We hope to see you again soon.
by A verified traveler
Posted 15 Dec 2024
Clean rooms-great service and friendly staff.
Nicely decorated for holidays-close to Market Square.
Nice restaurant on site.
Comment from Hotel Management
16 Dec 2024 by Jim - Director of Operations, Hotel Management
Thank you for staying with us and thank you for taking the time to leave a review. We hope to see you again soon.
