Ratings based on 953 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I appreciate the focus on health and wellness.
by A verified traveler
Posted 20 Nov 2024
Very clean and convenient place to stay near PPG.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
I have stayed here multiple times and always enjoy my stay!
by A verified traveler
Posted 18 Nov 2024
Staff was very friendly and accommodating. The room was clean and bed was comfy. Love that they had workout equipment in the room. I would stay here again
by A verified traveler
Posted 18 Nov 2024
I loved how it was an open setting the the rooms weren’t like your typical hotel rooms the floor to ceiling curtains and the amazing neon light in the rooms with the work out gear…… made my trip
Also there is a front desk agent by the name of Jordan who literally has the best customer service skills known things like that aren’t taught….. he took great care of us I feel like that man deserves a raise because of the extent he goes To make sure “His Guest” as he calls it are well taken care of and protected
by A verified traveler
Posted 13 Nov 2024
Parking was very expensive . It is a long ways to University of Pittsburgh
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Toronto
Posted 11 Nov 2024
Large rooms in convenient location. Mixed friendliness at reception.
by A verified traveler
Posted 10 Nov 2024
The room was not cleaned. We had to wait 20 minutes to check in because they weren’t ready for us. The bathroom mirror was cracked and the bathroom smelled like mildew when the shower was on. One window lacked blackout curtains and we were blasted with sunlight at dawn. The room was not quiet and you could hear pounding all morning. It is close to PPG arena which was nice but all and all I wouldn’t stay here again.
Comment from Hotel Management
11 Nov 2024 by FOM, Hotel Management
We appreciate you taking the time to share your experience. My heartfelt apologies for the disappointment you felt due to the room you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you yet again on a return trip.
