Ratings based on 531 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Front desk was very friendly and helpful. Breakfast was wonderful. Cleaned up quickly after people left the table. Would stay here again.
by A verified traveler
Posted 6 Nov 2024
The check in lady wasn't very friendly. Also, I booked through Expedia and when i got there, they threw in a bunch of other charges. I was not too happy about that. Also, they vaccuumed the hallway outside of my door at 7am. The hotel itself was clean and breakfast was sufficient.
Comment from Hotel Management
7 Nov 2024 by Rica Rendon, Director, Hotel Management
Dearest Trudy,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
by A verified traveler
Posted 31 Oct 2024
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Comment from Hotel Management
31 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Glenn,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Addy,We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.
by A verified traveler
Posted 29 Oct 2024
The ceiling in the room looked like it had mold painted over. Very outdated room , electric outlets were yellow from how old they are . There was a hole in the shower and that’s where the shower head came out from.
Comment from Hotel Management
30 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Jessica,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We have taken note of your feedback and are looking into it for further improvement. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the chance of hosting you again.
by A verified traveler
Posted 27 Oct 2024
Great place to stay
Comment from Hotel Management
28 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Kenneth,We're delighted to hear that you were satisfied with our services. Thank you for the positive review and for choosing us as your host! We hope to have you back at the property very soon.
by A verified traveler
Posted 26 Oct 2024
Very clean and great friendly staff
Comment from Hotel Management
28 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Michael,We strive to provide exceptional service to all of our customers, and it's always rewarding to hear that we've succeeded in doing so. We're glad that our services met your expectations, and we're happy to have met your expectations.
by A verified traveler
Posted 26 Oct 2024
Nice stay. Would book again.
Comment from Hotel Management
28 Oct 2024 by Rica Rendon, Director, Hotel Management
Dearest Thomas,We take pride in our services and work hard to ensure that every customer has a positive experience with us. It's reviews like yours that motivate us to continue providing the best possible service to our customers. We hope to see you again soon.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Claudine B, Hotel Management
Thanks for choosing our property we truly appreciate your business. Your score also help with our aim of providing excellent customer service and accommodation for all our guest we forward in seeing you again
