Ratings based on 476 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Tudo perfeito
Posted 28 Jun 2024 on HotelsFoi excepcional. Hotel, pessoal, comida, tudo incrível e perfeito. 100% perfeito.
Comment from Hotel Management
30 Jun 2024 by Alanis Rodrigues, Hotel Management
Olá Sr Alessandro! Boa tarde!Tudo bem? Agradecemos o seu comentário sobre nosso hotel, fimos muito felizes em saber que sua estadia foi 100% proveitosa! Esperamos por outra oportunidade para nos visitar aqui no Guarujá.Até breve!Atenciosamente,Departamento de reservas.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Alanis Rodrigues, Hotel Management
Prezado Sr Clésio,Muito obrigada pela avaliação positiva! Foi um prazer recebê-lo!Esperamos revê-lo em sua próxima passagem pelo Guarujá.Atenciosamente, Departamento de reservas
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Alanis Rodrigues., Hotel Management
Olá boa tarde Sr Joseph!Tudo bem?Agradecemos sua reserva!Ficamos felizes em saber que gostou do nosso hotel!! Sua avalição é muito importante para nós! Esperamos que retorne mais vezes para nos vistar aqui no Guarujá!Atenciosamente,Departamento de reservas.
by A verified traveler
Posted 15 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by Alanis Rodrigues, Hotel Management
Prezada ….,Muito obrigada pelo feedback positivo! Foi um prazer recebê-lo!Esperamos revê-lo em sua próxima passagem pelo Guarujá!!Atenciosamente, Alanis,Departamento de reservas!
by A verified traveler
Posted 11 Dec 2023
Great location and very friendly staff
Comment from Hotel Management
11 Dec 2023 by Nayanne, Hotel Management
Dear Edgar,Thank you very much for the positive review! It was a pleasure to welcome you!We hope to see you again on your next visit to GuarujáYours sincerely,Reserves departament
by A verified traveler
Great stay
Posted 6 Oct 2023 on HotelsCentral, pool, beach, service all excellent
Comment from Hotel Management
9 Dec 2023 by Reservations department., Hotel Management
Dear Mr Robert,Thank you for your review and we look forward to hearing from you on your next visit to Guarujá.Yours sincerely,
by A verified traveler
Great Stay
Posted 6 Oct 2023 on HotelsCentral, pool, beach, service all excellent
Comment from Hotel Management
21 Nov 2023 by Adélia Moraes, Hotel Management
Prezado Hospede!Agradecemos pelos Elogios e aguardamos seu retorno em sua próxima passagem pelo Guarujá.Atenciosamente,
by A verified traveler
Posted 2 Nov 2022
hotel was ok, food can be improved and also room deco, cleanliness was exceptional
Comment from Hotel Management
9 Dec 2023 by Nayanne Victoria, Hotel Management
Dear Mrs Bia,Thank you very much for the compliments and suggestions.We await your return on your next visit to GuarujáYours sincerely,Reservations Department
by A verified traveler
Posted 20 Feb 2022
Very clean and nice attention
Comment from Hotel Management
9 Dec 2023 by Nayanne, Hotel Management
Dear Mr Vicent,We thank you for the positive review and we are happy to know that you liked our Hotel.We hope to see you on your next visit to Guarujá!Yours sincerely,Reservs Departament
by A verified traveler
Thank you Hotel Ferraretto
Posted 20 Nov 2021 on HotelsThe hotel is in a great location with easy access to the beach and close to the main shopping area and boardwalk. The hotels staff are very friendly and went a over and above to accommodate us on our recent visit. The restaurant is priced quite well and the food we tried was quite good. The rooms were clean and the only suggestion I have is that the beds could use a refresh. Great place for the price!
Comment from Hotel Management
9 Dec 2023 by Nayanne, Hotel Management
Dear Mr Gregory,Thank you for choosing to stay with us and for recording your experience, which certainly contributes to the choice of other travelers.We are happy for the compliments and will always be available to welcome you when you are in Guarujá again! Count on our team and be welcome at every opportunity!Yours sincerelyReserves Departament.
