Ratings based on 69 Verified Reviews

4.8 out of 5
81% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2022 on Hotels
5 out of 5
by A verified traveler from NC

Posted 18 Oct 2019
If for some odd reason you find yourself in Pistoia, I can heartily recommend the Locanda San Marco. The staff is absolutely wonderful - they genuinely seem to care about their guests. And even if you don't have a need for two bedrooms, go ahead and splurge on the Baroni Suite. You'll be glad you did. I believe the Locanda is an old palazzo and is certainly built castle solid. The Baroni apartment is large by any standard, with decent beds, a kitchen and lots of elbow room. We didn't think the breakfast came with the apartment, but it does and is one of the best we've ever had in Italy. The only downside? The apartment is on the second floor and there's no elevator. Otherwise, it's a gem.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 7 Nov 2017
I stayed in Pistoia for three nights and I really loved the Locanda San Marco. I liked its character, comfort and the kindness of the staff
5 out of 5
by James

Very pleasant surprise

Posted 27 Oct 2017 on Hotels
A real palazzo!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 6 Nov 2016
Pros: Location is good, staff friendly, nice breakfast room
Cons: It's such an old building which is cool but needs work. Bathroom door wouldn't close, no luggage racks, tiny mirror above sink no other mirrors.
Location: Beautiful hikes in the hills and an amazing art museum.
5 out of 5
by A verified traveler

A comfortable experience

Posted 31 Oct 2016 on Hotels
Living in an old Italian palazzo is an experience in itself. The Breakfast was good and the room very comfortable and the staff very helpful.
4 out of 5
by A verified traveler

Posted 15 Aug 2016 on Hotels
Marvellous
5 out of 5
by Maxine from Leicester

amazing bed & breakfast

Posted 1 Aug 2016 on Hotels
spent 2 nights at this beautiful bed & breakfast. Accommodation outstanding, Lorenzo very helpful, location great for discovering Pistoia
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience. Nice location near center.

Posted 3 Jun 2015
Cons: Shower Cell
Good experience. Only ONE complaint: Why such a small shower tub. You can hardly move to get in and out and the catch basin has a low clearance with much water spilling onto the floor. I have noticed that in good Italian hotels. For some reason they don't believe that a shower should be taken in relative comfort with room/space to maneuver.