Ratings based on 81 Verified Reviews

4.9 out of 5
75% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 May 2024
Hotel was in a great location and room was nice and fun. Note that you may need a code to enter the building - I had not received this in advance so you may want to ask for it a few days in advance. However, I called someone and they answered and were very helpful.
Comment from Hotel Management
26 May 2024 by Lorenzo, Hotel Management
Thank you very much Margaret! See you the nex time!Lorenzo
5 out of 5
by A verified traveler

Perfection!

Posted 27 Oct 2019 on Hotels
Located just behind the Baptistry and about 20 meters from the gorgeous Cathedral square, the staff are wonderfully helpful, the recently modernized rooms are quite excellent with double glazing on the windows to ensure not an iota of noise creeps in from the market place at the back, the breakfast is plentiful and enjoyable, and the restaurant full of tempting dishes. A friend who has lived in Italy for over 35 years regards Pistoia as the country’s most beautiful town after Florence. I would not go quite so far, although it’s historic center is an absolute gem. And I can think of no more ideal hotel when visiting. A big “Bravi” to all the staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Excellent Hotel in Pistoia, Tuscany

Posted 26 Sep 2019 on Hotels
great location. Small boutique hotel, Very updated with all the luxury features. Good prices. Great restaurant attcahed to the hotel. In the heart of Pistoia. excellent overall
5 out of 5
by A verified traveler

Posted 27 Apr 2019 on Hotels
Staff was wonderful. Breakfast was great. Room was spacious and clean.
5 out of 5
by A verified traveler from Seattle, WA USA

Posted 19 Oct 2018
At the front desk we received so much help from Brigilda. She was fantastic. Nicola was very accommodating and drove with us to find the parking garage. Best breakfast ever. A wonderful place to stay while visiting Pistoia! Perfect location, adorable and friendly hotel.
5 out of 5
by A verified traveler

Birthday Trip

Posted 19 Oct 2018 on Hotels
We had a great stay in Pistoia. The hotel was in a great location with friendly staff and excellent restaurant attached. Ideal place to stay for trips to Florence and Pisa
5 out of 5
by A verified traveler from Montreal

Posted 21 Sep 2018
Never have I experience such a total plus,from the beautully designed,comfortable and clean rooms to a staff totally involed in pleasing their guests including achef who obviously loves food. Thanks a million Micky dansereau