Ratings based on 721 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Francisco
Posted 15 Feb 2022
by A verified traveler
Posted 13 Apr 2020
This is one of the nicest hotels we’ve stayed at since we’ve been coming to Pismo. The staff was exceptionally kind and accommodating, from booking to the front desk to housekeeping to Marisol restaurant (who makes an excellent margarita!) The beds were very comfortable and the rooms spacious & quiet. We came at a difficult time during the quarantine and the Cliffs gave us a much needed, stress free reprieve from the rest of the world for a few days.
Comment from Hotel Management
14 Apr 2020 by Stephanie, Hotel Management
I am so happy that we could be a relaxing oasis for you during this difficult time, Dee. We look forward to welcoming you back under better circumstances, so you can sit poolside with your margarita and watch the sunset!
Take care,
by A verified traveler
Posted 12 Apr 2020
The hotel has a beautiful view of the ocean and the property. All of the amenities were closed do to the Covid 19 pandemic. Not the fault of the hotels. This is a beautiful place and will be booking an other weekend stay in the future.
Comment from Hotel Management
13 Apr 2020 by Stephanie, Hotel Management
Thank you ~ we look forward to welcoming you back at another time, when you can take full advantage of all that we have to offer.
Take care!
by A verified traveler
Posted 10 Apr 2020 on Hotels
Comment from Hotel Management
10 Apr 2020 by Stephanie, Hotel Management
Thank you, George!
by A verified traveler
Posted 5 Apr 2020 on Hotels
by A verified traveler
Posted 1 Apr 2020
Comment from Hotel Management
7 Apr 2020 by Stephanie, Hotel Management
Thank you!
by A verified traveler
Posted 27 Mar 2020
Comment from Hotel Management
27 Mar 2020 by Stephanie, Hotel Management
Thank you!
by A verified traveler
Great hotel - amazing service.
Posted 21 Mar 2020 on HotelsThis hotel is always a gem. We’d been booked on a cruise among this virus issue and it’d been cancelled. Told my daughter let’s go to The Cliffs and pretend we’re on a cruise. Ate every meal at Marisol had drinks in the hot tub. It was great - hot was squeaky clean.
Comment from Hotel Management
21 Mar 2020 by Stephanie, Hotel Management
Wow, thank you so much for your loyalty in staying with us and for your review. I am so sorry your original plans were changed, but we are honored that we were able to give you a little getaway in the mean time. We look forward to welcoming you back in the future (perhaps on the way to your cruise)!
Take care ~
by A verified traveler
Posted 24 Feb 2020
Was pleased with everything overall in general. Great time.
Comment from Hotel Management
24 Feb 2020 by Stephanie, Hotel Management
Wonderful, so glad you enjoyed your stay!
Thank you
by A verified traveler from Fontana, CA
Posted 24 Feb 2020
the location, hotel being pet friendly and the cleanliness of the place.
Comment from Hotel Management
24 Feb 2020 by Stephanie, Hotel Management
Wonderful to hear, thank you!
