Ratings based on 984 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
This is my family's favorite hotel stay the place is large clean great service from all staff we alwys have a blast here i recommend
Comment from Hotel Management
17 Jan 2025 by Guest Services, Hotel Management
Thank you for your wonderful review! We're so happy to hear that your family considers our hotel your favorite, and we truly appreciate your kind words about our staff and service. It's great to know that you always have a blast here! We look forward to welcoming you back for many more memorable stays. Thank you for the recommendation!
by A verified traveler
Posted 13 Jan 2025
Noise from the floor above was too loud. You can hear steps, bathroom flush, .......
Comment from Hotel Management
17 Jan 2025 by Guest Services, Hotel Management
Thank you for your feedback! We're sorry to hear that the noise from the floor above impacted your stay. We understand how disruptive this can be and will work with our team to explore ways to minimize these disturbances in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more peaceful experience.
by A verified traveler
Posted 11 Jan 2025
Otelin konumu muhtesemdi
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you! We're so glad to hear that you enjoyed the hotel's location. We would love to welcome you back!
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 6 Jan 2025
Can’t wait to go back!!
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for staying with us! We look forward to welcoming you back!
by A verified traveler
Posted 5 Jan 2025
We absolutely loved this property and the town of Pismo Beach.It's such a great place for families. If you're looking for a relaxing vacation, this is the place to go. The hotel we stayed at was perfect for our family. The playground and game area are darling. I wish the pool was a little bigger and warmer but still appreciated. The hotel had everything we could have ever wanted. Great food within walking distance as well.
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for your wonderful review! We're so happy to hear that you loved the property and enjoyed your time in Pismo Beach. It’s great to know that the hotel was a perfect fit for your family, and that you enjoyed the playground and game area. We also appreciate your feedback on the pool size and temperature, and we'll take that into consideration for future improvements. We're glad you found great dining options nearby as well. We hope to welcome you back for another relaxing stay!
by A verified traveler
Posted 4 Jan 2025
The suite was clean and we liked having a separate area and bathroom for our teenagers.
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for your feedback! We’re so glad to hear that you enjoyed the clean suite and appreciated having separate areas and bathrooms for your teenagers. It’s great to know the layout worked well for your family. We hope to welcome you back for another comfortable stay!
by A verified traveler from Gilroy
Posted 4 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for staying with us!
by A verified traveler from Fremont
Posted 3 Jan 2025
The room is beautiful and we appreciate all the room amenities. They also have good breakfast selection.
The only downside was we were staying on the 1st floor and we could hear the noise upstairs and all the door slammings. We only stayed for 1 night but other than that the hotel is beautiful by the oceanside.
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for your kind review! We're thrilled to hear that you enjoyed the beautiful room and the breakfast selection. We also appreciate your feedback about the noise from the upstairs guests and door slamming. We understand how disruptive that can be and will look into ways to improve the soundproofing. We're glad you enjoyed the hotel's oceanside location and hope to welcome you back for a more peaceful stay next time!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Guest Services, Hotel Management
Thank you for staying with us!
