Ratings based on 26 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2023
by A verified traveler from Salt Lake City
Posted 9 Jul 2022
by A verified traveler
Posted 25 Aug 2021 on Hotels
I booked this hotel to use the spa but all the amenities were closed and they didn’t even mention it on the website, they still advertise the photos of the spa. There is no wifi anywhere in the resort. The location was great tho with the mountain view.
by A verified traveler
Mixed feelings on this location
Posted 18 Aug 2021 on HotelsThe room was nice enough but there was no real hot water to shower and the water pressure was very low. I was not given the wifi password. I had to ask where the breakfast was being served. Nothing was really explained to me. The sauna/jacuzzi was not working. This should not be advertised. My son enjoyed the pool and play area so that made up for the negative points
by A verified traveler from Santa Fe NM, USA
Posted 4 Feb 2019 on Orbitz
What a great place to stay if you are looking for amenities. Nice spa, jacuzzi, and sauna. Great access to outdoor recreational space such as basketball, volleyball, tennis, and soccer, along with play grounds and a huge pool. They also have billiards and ping ping. Just keep in mind the space is free, but there is a minimal cost for equipment, such as balls. The room was comfortable, and they're is hot water after you wait for it to reach the room through all the lines. Very nice staff and I'd go back for another visit. The breakfast was also very fulfilling.
by A verified traveler
Lovely
Posted 30 May 2018 on HotelsLovely grounds and chapel. Rooms are basic, but just fine. I enjoyed my stay.
Recommended
for Personal Eventby A verified traveler
Great hotel walking distance to town square
Posted 10 Mar 2018 on HotelsGreat place to stay near Pisac! Lovely hotel great jacuzzi and sauna. Nice location close to town.
by A verified traveler
Posted 22 Jun 2016 on Hotels
Hotel needs work.staff very nice,pretty efficient. Food very good.
by A verified traveler from New York
Disappointed.
Posted 5 May 2014
Pros: Gardens.
Cons: Everything else.
Location: Far from town. Only good if you are traveling with a car. It seems to be geared to groups.
We had booked another hotel in Pisac (in September 2013), but 1 day before leaving our home, we got an email telling us that we had to make a new reservation because Expedia was no longer booking reservations for this hotel! Hoteles Royal Inka was almost empty, with few guests - a telling sign! The gardens were all attractive and clearly where they spend their money. The room was only adequate. Light bulbs were all fluorescent and exposed in the fixtures. The bathroom walls looked as if there had been some rewiring work done, but the walls had never then been plastered and repainted. There was a weird room with a ping pong table etc. The whole place was basically unappealing, except for the gardens. The hotel was also a long walk from town, which was not revealed on your website! Expedia should have arranged for the first hotel to honor the original booking!!!!! This was not acceptable!
by A verified traveler
Posted 4 Jul 2013 on Hotels
