Ratings based on 946 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 4 Nov 2024
The room was very nice, and the hotel staff were very friendly and helpful.
Comment from Hotel Management
17 Nov 2024 by a.p., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 24 Oct 2024
Needed a reasonably priced room near the train station/ airport shuttle. This was exactly what was required.
Breakfast from 7, so good if your flight slightly later. Took about 30 mins to the airport.
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 23 Oct 2024
Dimly lit street, very unsettling location... bar is NOT as large as pictures show. VERY LIMITED SELECTION OF PRODUCTS.
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Dear customer, thank you for your evaluation; the photos online are real photos of the bar; we can understand that the perception of how the bar can be varies depending on the person we would like to point out that we only publish real photos of the interior and exterior of the hotel.Kind regards
by A verified traveler from London
Posted 19 Oct 2024
Good location, close to the railway station. Good breakfast. The area around the hotel is not the most beautiful but we stayed one night only and it did not strike me as unsafe
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler from San Mateo
Posted 2 Oct 2024
Very clean room with comfortable bed. The bathroom is clean and water pressure is high with hot water. Location is 5min walk to the train station. We loved this hotel. The only thing is there are 5 steps up going to the reception from the main door and another 3 steps up to the elevator. Nevertheless, the reception was very helpful and friendly to help us carry our big luggages. This hotel is highly recommendable.
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Dear customer, thank you for your evaluation; the entrance stairs are also an escape route in case of emergency; the authorities do not allow us to install a stair lift/goods lift because it would make the minimum width of the staircase required by the fire law not be met. The hotel does not have a porter service for luggage but when it is possible in special cases we are happy to help guests with their luggage. Thank you for your preference.
by A verified traveler
Posted 24 Sep 2024
Hotel was clean, good breakfast and very convenient since it was 5 mint away from the train station and it was 20 mint walking distance from Pisa the leaning tower, however the area where the hotel is located does not looks very nice.
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
by A verified traveler
Posted 21 Sep 2024
The staff was amazing but everything looked old and dingy but breakfast was wonderful!
Comment from Hotel Management
17 Nov 2024 by A.P., Hotel Management
Good morning, thank you for your review and for your preference
