Ratings based on 696 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Safe area
by A verified traveler
Posted 23 Nov 2024
Easy walking distance from station. Good sized room. All good
by A verified traveler from Forest Hills
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Direction, Hotel Management
Dear Kyle,Thank you for the excellent review, we are happy that you appreciate all the effort we put into our work.We hope to have you as our guest again.
by A verified traveler
Posted 30 Oct 2024
beautiful 5 star hotel, very happy and grateful for our stay
highly recommended
Comment from Hotel Management
31 Oct 2024 by The Direction, Hotel Management
Dear Alberto,Thank you for the excellent review, we are happy that you appreciate all the effort we put into our work.We hope to have you as our guest again.
by A verified traveler
Posted 22 Oct 2024
Old hotel but perfect for 1 night stay in Pisa as next to the station.
Staff were just amazing and so helpful.
Comment from Hotel Management
31 Oct 2024 by The Direction, Hotel Management
Dear Erin,Thank you for the excellent review, we are happy that you appreciate all the effort we put into our work.We hope to have you as our guest again.
by A verified traveler
Posted 19 Oct 2024
Ok for one night. Very basic hotel not remodeled or refurbished but very close to the airport (8min by taxi). The bathroom was clean and water was hot. Mattress had a memory foam topper and was comfortable.
Comment from Hotel Management
19 Oct 2024 by The Direction, Hotel Management
Dear Guest,We thank you for your review that will help us to improve further, in the hope of having you again as our guest to see the improvements.
by A verified traveler
Posted 14 Oct 2024
Staff was nice
Comment from Hotel Management
14 Oct 2024 by The Direction, Hotel Management
Dear Guest,We thank you for your review that will help us to improve further, in the hope of having you again as our guest to see the improvements.
by A verified traveler
Posted 8 Oct 2024
Clean, basic, good service.
Comment from Hotel Management
10 Oct 2024 by The Direction, Hotel Management
Dear Guest,Thank you for the excellent review, we are happy that you appreciate all the effort we put into our work.We hope to have you as our guest again.
by A verified traveler
Posted 1 Oct 2024
Hotel Della Spina Allessandro was perfect for 1-nite stay. Staff was pleasant. Room was very clean.
Comment from Hotel Management
3 Oct 2024 by The Direction, Hotel Management
Dear Anita,We thank you for your review that will help us to improve further, in the hope of having you again as our guest to see the improvements.
by A verified traveler
Posted 16 Sep 2024
The hotel is close to the central station, airport and the city centre. A short walk or ride from main attractions in Pisa. We are return visitors. The staff are lovely.
Comment from Hotel Management
16 Sep 2024 by The Direction, Hotel Management
Dear David,Thank you for the excellent review, we are happy that you appreciate all the effort we put into our work.We hope to have you as our guest again
