Ratings based on 957 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Hotel very clean. Restaurant on site good value for money, only a ten minute walk to pisa tower
by A verified traveler
Posted 18 Nov 2024
Room was good, but got a bed with a worn out mattress. I could feel every single spring. They serve good breakfast. They charge you for the water €1.50 per bottle. Get your own.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,We are very sorry to read your negative comment, we always put all our efforts to better satisfy our customers. This time we obviously didn't succeed. It certainly doesn't like reading negative things once you've checked out.Point it out once you get to your room, you could change accommodation after having ascertained the problem.Best Regards
by A verified traveler
Posted 12 Nov 2024
Great location, friendly staff 10 minute walk pisa
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
by A verified traveler
Posted 12 Nov 2024
Breakfast was nice
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
by A verified traveler
Posted 8 Nov 2024
Every was excellent, we would come again!
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
by A verified traveler
Posted 4 Nov 2024
I love the hotel's ambiance. The restaurant food was really good.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
by A verified traveler
Posted 31 Oct 2024
The staff were friendly and helpful. Very good location.
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear guest,We are glad that you enjoyed your stay and appreciated our hospitality.We hope to have you again as a guest in our facilities.Best regards
by A verified traveler from Stockton On Tees
Posted 29 Oct 2024
Just needs a bit of an update . . . . Rooms a bit dated but the hotel and sfatt are so lovely and helpful .... and a GREAT stay
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
by A verified traveler
Posted 28 Oct 2024
One of the best hotel i have been, friendly and excellent customer service with amazing breakfast and food in the dinner restaurant! Close to pisa tower! Highly recommended!
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear guest,Thanks for taking the time to leave your review. We are delighted that you had a wonderful stay with us and that our staff were attentive to your needs. We appreciate your kind words and hope to welcome you back soon.Best regards
