Ratings based on 178 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
So clean, loved the cafe for breakfast, everything is great
by A verified traveler
Posted 26 Oct 2024
Lovely room, cute accessories!
by A verified traveler
Posted 20 Oct 2024
Great central location for a trip to Pisa
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 8 Sep 2024
Great service from staff.
Room was immaculate and stylish.
We had a superb stay and would highly recommend.
by A verified traveler
Posted 4 Sep 2024
Very nice room in central Pisa.
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
La Lu Cozy Rooms - Pisa
Posted 20 Jul 2024 on HotelsLocation of La lu Cozy was excellent for all the attractions, however, the road system in the vaccinity was appalling. If you hired a car it was impossible to find a close location to drop off your luggage as parking was impossible.The room was a lot smaller than it looks on the website and there was little room to put your clothes. The bathroom was very small and if you were on the large size showering would likely prove to be difficult. The host Louise was very helpful and was happy to help with any enquiries although it was frustrating when you couldn't speak to anyone on the phone when a problem arose. All responses were made by email or messaging.....which was stressful when you need an answer right away. The bed was extremely comfortable and the little extras were very much appreciated. Overall the stay was satisfactory but not what was expected.
Comment from Hotel Management
20 Jul 2024 by La più , Hotel Management
Dear ! Thank you for your comment anyway I remember this reservation and I have trued to contact you during the morning and before check-in without success! Reservation was made online without leaving a correct number to contact! Room you have reserved is the n. 3 Della spina the smalllest and the cheaper one . If you have look on the application maybe you have seen another room that is bigger! I am sorry if in the town they are doing public works and it was difficult to navigate! Anyway as you have said I was available always by phone and mail and very responsive ! The structure is without physical reception but it has a virtual reception h24 by me !!! Thank you Luisa
by A verified traveler
I had a great stay for one night
Posted 15 Jul 2024 on HotelsStayed one night. Great location near the leaning tower and great value for money. Smooth self-check-in, clean room, comfy bed, modern decor (but mostly Ikea furniture). Free drinking water provided in the corridor outside the room. Fridge had complimentary softdrinks. The AC worked nicely.
by A verified traveler
Posted 5 Jul 2024
Great location and adorable room. Even though it was a virtual front desk they were very helpful when I struggled with the keybox. Perfect for our one night in Pisa
Comment from Hotel Management
5 Jul 2024 by La lu , Hotel Management
Thank you so muchIt has been a pleasureIt is a very easy self check-in but we are always available to help! Take care
