Ratings based on 521 Verified Reviews

3.4 out of 5
78% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Decatur

Posted 27 Oct 2024
The area around the hotel is very noisy early in the morning. The room was very small. The hotel is fine for a short stay.
2 out of 5
by A verified traveler

Posted 21 Oct 2024
The hotel is in need of renovation. The location is superb for the Tower but much more could be made of the roof terrace. The rooms are dated, no air con so very warm, lots of mosquitos which isn't the hotels fault but air con would help. The rooms are clean but really need new furniture. The terrace was open, but no facilities for a drink, seems the breakfast area isn't in use. Overall, it did us for 1 night but I wouldn't stay again unless there is a major refurb.
1 out of 5
by A verified traveler

Posted 17 Oct 2024
It’s dirty
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Ok I loved absolutely loved the fact that it was seconds away from the Leaning Tower of Pisa. The room was very small not to many extra amenities.
2 out of 5
by A verified traveler

Posted 11 Sep 2024
For one night is okay. The city es very unsafe. Teenagers are trying to pick pockets at the station. Hotel doesn’t have elevator and it’s hard go up and up with luggage
1 out of 5
by A verified traveler

Posted 8 Sep 2024
Description was fake the giardino pictures are fakes not parking for the check-in
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024
1 out of 5
by A verified traveler

Posted 5 Aug 2024
Shower didnt work properly i had to fox the pipe! Plug socket on the wall had fallen off with bare wires exposed someone could have had an injury, bedding needed washing and barely any staff to raise ant issues. Only good point prime location if it wasnt for a one night stay and this i wpuld be asking for money back