Ratings based on 102 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
It’s a very interesting system of self check in. In order to check in a few days prior you have to scan in your passport and a picture of you with your passport, fill out all your information and then you will be checked in by email. When you show up at the property they give you a link in the email which takes you to a separate page where you can click some buttons and it would unlock the door to the outside of the building, you then have to carry your luggage up a flight of stairs to the elevator. You can then click open the next door, which allows you to get into a reception area with several rooms. Then finally, you would use your Link to click open your own hotel room door. It was easier than we thought it would be. The decor of this facility is very interesting. We felt like we were sleeping in a museum. The air conditioning is not very powerful so it took several hours to cool the room down. in the morning the breakfast is on the fifth floor, but it is not included. You pay five euros per person. Breakfast was OK nothing to write home about.
Comment from Hotel Management
23 Jul 2024 by Nadia, Hotel Management
Thank you Dina!
by A verified traveler from La Habra
Posted 21 Jul 2024
It was very clean and the showers were great.
Comment from Hotel Management
21 Jul 2024 by Nadia, Hotel Management
Thank you very much, Judy. We are happy you enjoyed your stay!
by A verified traveler
Posted 5 Jun 2024
The property was super clean and quite the only thing that you need to know is that the washroom is shared and they do not provide water or any other service you have to pay extra for these
Comment from Hotel Management
5 Jun 2024 by Nadia, Hotel Management
Thank you Maryam for sharing your opinion.Just to clarify that the bathroom is shared only for triple rooms and this is clearly declared at the moment of reservation.
by A verified traveler
Posted 26 Dec 2023
Very old property, very cold even when heater is at max with no insulation.
Super noisy because of the lack of insulation.
Comment from Hotel Management
26 Dec 2023 by Nadia, Hotel Management
Dear guest, I'm really sorry that your stay was so unpleasant. Every room in our B&B has air conditioning apart from heating, in order to regulate temperature as our guests prefer.
by A verified traveler
Posted 25 Aug 2023
The property was easy to access and great for one night however the bathroom was terrible and there was quite a bit of noise from the road. The bathroom has a window into the bedroom without any curtains or blinds so you have no privacy when using the toilet and the bath has a high pressure shower head that would be great if there was anything to stop it from splashing all over the room as you try to use it. For one night to see the tower it is an ok place to stay but I wouldn't want to stay more than one night.
by A verified traveler
Posted 7 Jun 2023
by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler
Posted 13 May 2023
Comfortable, great location and good value for money
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 9 Apr 2023
Atrocious. We asked online if we could check in early and were told yes, no problem, and were given the entrance codes and room number. Upon entry, we were literally screamed at NO by an old woman behind reception who we hadn’t seen. She had zero English but treated us like we were scum of the earth.
She shooed us away until mid afternoon.
When we checked in, we saw that our room was at best, kitsch, at worst, untouched since the 70s. Our bed was thin and wiry, but at least we didn’t have bedbugs, as others have reported.
The walls were paper thin and the old woman’s bathroom was right next to ours, so we had little privacy. The AC didn’t work, and there was a weird hose shoved through a hole in the wall near our door.
The locks on the doors were complicated, and we attracted the attention of the old lady when we were trying to practice using them, who pushed us aside to do it for us with a look of disgust at our idiocy.
We skipped breakfast to avoid further contact.
We couldn’t wait to get the hell out of there. Pisa was wonderful, but don’t stay here for the love of God.
