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Hotel Elephant Lobby

3.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Elephant Lobby

Mountain view
Balcony
In-room safe, desk, rollaway beds, free WiFi
International cuisine
Exterior
Near the famous Pinnawala Zoo, Hotel Elephant Lobby offers a family-friendly retreat. Enjoy horseback riding or cycling on site, then relax at the rooftop terrace or in the garden with international cuisine from Restaurant and convenient dry cleaning/laundry services nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry

Room options

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About the neighborhood

Map
Pinnawala, Rambukkana, SG, 71100

What's nearby

  • Pinnawala Elephant Orphanage - 1 min walk
  • Pinnawala Zoo - 10 min walk
  • New Paradise Spice & Herbal Garden - 16 min drive
  • Alagalla Mountain - 20 min drive
  • Kadugannawa Tea Factory & Sales Center - 27 min drive

Getting around

  • Kandy Railway Station - 43 min drive
  • Bandaranaike Intl. Airport (CMB) - 142 min drive

Restaurants

  • ‪Ambasewana Hotel - ‬13 min drive
  • ‪Eat More - ‬18 min drive
  • ‪Champa Bakers & Restaurant - ‬12 min drive
  • ‪Channa - ‬9 min drive
  • ‪Pizza Hut - ‬14 min drive

About this property

Hotel Elephant Lobby

Family-friendly hotel near Pinnawala Zoo
Located close to Uthuwankanda Church and Wewaladeniya King's Temple, Hotel Elephant Lobby provides a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. Active travelers can enjoy amenities like horseback riding and cycling at this hotel. The on-site restaurant, Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • English breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An elevator, a vending machine, and luggage storage
Room features
All guestrooms at Hotel Elephant Lobby have comforts such as 24-hour room service and fireplaces, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers
  • On-request microwaves, childcare services, and cable channels

All inclusive details

All-inclusive room rates at Hotel Elephant Lobby are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 3 to 10 for adults and USD 3 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Horseback riding/rentals
  • Shopping mall

Family friendly

  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 8.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 3 to 10 for adults, and USD 3 to 9 for children
  • Airport shuttle fee: USD 65.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Elephant Lobby Pinnawala
Elephant Lobby Pinnawala
Hotel Elephant Lobby Rambukkana
Elephant Lobby Rambukkana
Hotel Hotel Elephant Lobby Rambukkana
Rambukkana Hotel Elephant Lobby Hotel
Elephant Lobby
Hotel Hotel Elephant Lobby
Elephant Lobby Rambukkana
Hotel Elephant Lobby Hotel
Hotel Elephant Lobby Rambukkana
Hotel Elephant Lobby Hotel Rambukkana

Frequently asked questions

Is Hotel Elephant Lobby pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Elephant Lobby?

Self parking is free at this property.

What time is check-in at Hotel Elephant Lobby?

Check-in start time: 8:00 AM; Check-in end time: anytime.

What time is check-out at Hotel Elephant Lobby?

Check-out is at 12:30 PM.

Does Hotel Elephant Lobby provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 65.00 per vehicle applies.

Are there all-inclusive benefits at Hotel Elephant Lobby?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Elephant Lobby located?

This family-friendly Pinnawala hotel is located in the mountains, 0.5 mi (0.9 km) from Pinnawala Zoo, and within 9 mi (15 km) of Wewaladeniya King's Temple and Uthuwankanda Church. New Paradise Spice & Herbal Garden and Alagalla Mountain are also within 9 mi (15 km).

Hotel Elephant Lobby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The whole experience of staying at this hotel was excellent, front the comfort of the rooms to the winderful food and the perfect viwing spot to observe the elephants. Highly recommended!
Stayed 1 night in Feb 2024

8/10 Good

GreekQueenDina, Boston MA USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a really nice family. It’s a perfect location to ride the elephants right down the street. You can stay here to save money, and get a balcony room for a great price. Bring your own sheets and towels because you’ll be happier if you do (I did and had a great time). The owners son is so nice and came along my tour and showed me the Kandy Tooth Temple in Kandy, Sri Lanka. Highly recommend seeing that and the Royal Botanical Gardens. Elephant Bay Hotel is next door and you can pay like $15 to use the pool for the day, I recommend doing that to get some pics with elephants in the background!
Stayed 4 nights in Feb 2019

8/10 Good

PEERZAAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR STAY AT HOTEL ELEPHANT LOBBY
VERY HELPFUL
Stayed 2 nights in Dec 2019

6/10 Okay

sivert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023