Ratings based on 646 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Very clean room and facilities. Hotel staff super friendly.
Comment from Hotel Management
3 Nov 2024 by GM, Hotel Management
Dear Jody, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Catherine Northam, GM
by A verified traveler
Posted 2 Nov 2024
Excellent staff and customer service
Comment from Hotel Management
2 Nov 2024 by GM, Hotel Management
Dear Rachel, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Catherine Northam, GM
by A verified traveler
Posted 28 Oct 2024
Loved it!
Comment from Hotel Management
29 Oct 2024 by Cathy, Hotel Management
Thank you so much for taking the time and giving us feedback, hope to see you again soon.
by A verified traveler
Posted 25 Oct 2024
We are here for golf and dinning!!
Comment from Hotel Management
25 Oct 2024 by Cathy, Hotel Management
Thank you so much for taking the time and giving us feedback. Hope to see you again soon
by A verified traveler
Posted 16 Oct 2024
Staff was friendly and helpful. Great location.
Comment from Hotel Management
17 Oct 2024 by Grace Vredenburg, Hotel Management
Thank you for taking the time to share your feedback and experience with the SHS Pinehurst property and team. We hope to have you stay with us again in the future.
by A verified traveler
Posted 14 Oct 2024
Staff was excellent. Rooms are clean and spacious. Loved my stay.
Comment from Hotel Management
14 Oct 2024 by Cathy, Hotel Management
Thank you for taking the time and giving us feedback, hope to see you again soon.
by A verified traveler
Posted 10 Oct 2024
Was very convenient for our needs. Mattresses were great.
Comment from Hotel Management
11 Oct 2024 by Cathy, Hotel Management
Thank you for taking the time and giving us feedback, hope to see you again soon.
by A verified traveler
Posted 30 Sep 2024
Just ok breakfast was terrible I will say it was clean
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Dear Patrick, We strive to exceed expectations, and I apologize that your visit was just okay. Your valuable feedback, pointing out both our strengths and areas for growth, is genuinely appreciated as it paves the way for positive change. Thank you for taking the time to share your review with us. Sincerely, William Lanyon, GM
by A verified traveler
Posted 27 Sep 2024
Let me save you some time… stop looking around, this is where you want to stay. They were nice, there was a wonderful baked cookie at check in, breakfast was good, bed and pillows were great, room was spacious, bathroom was great, couch was comfortable, TV was big and worked, everyone working here was very nice. If I’m back in this area I will be back.
Comment from Hotel Management
27 Sep 2024 by Cathy, Hotel Management
Thank you very much for taking the time and giving us feedback, we hope to see you again in the future
by A verified traveler
Posted 16 Sep 2024
Large room
Comment from Hotel Management
17 Sep 2024 by GM, Hotel Management
Dear brian, We love making our guests feel welcome and helping them enjoy their time in Pinehurst. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, William Lanyon, GM
