Ratings based on 20 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The bathtub on the balcony was amazing touch. The food was amazing and the spa was amazing
Comment from Hotel Management
21 Nov 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Dear Debra, It has been very kind of you to take the time to share your experience at AQUA Hotel Promenade & Spa. We very much appreciate the knowledge that you have your stay with us has been amazing and that you have enjoyed our new Spa & Wellness Centre as well as newly renovated Suite Penthouse. We are already looking forward to welcome you back for another amazing stay at AQUA Hotel Promenade & Spa. Kindest Regards,
by A verified traveler
Posted 24 Oct 2024
Everything was great
Comment from Hotel Management
25 Oct 2024 by Ariëtte van der Boom – Guest Experience , Hotel Management
Dear Mrs Jennifer, We very much appreciate that you have taken the time to share your experience at AQUA Hotel Promenade & Spa. Thank you for letting us know that everything has been great. We are looking forward to welcome you back again. Kindest Regards, Agent
by A verified traveler
Posted 9 Oct 2024
Excelkent Junior Suite stay. Staff extremely friendly and professional. Food and facilities amazing. Can’t wait to return.
Comment from Hotel Management
9 Oct 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Dear client, It has been very kind of you to take some of your valuable time to share your recent experience at AQUA Hotel Promenade & Spa. Thank you so much for your kind words and appreciaton regarding the newly renovated Junior Suite Room and our helpful staff. We are already look forward to your next stay at AQUA Hotel Promenade & Spa. Kindest Regards,
by A verified traveler
Posted 7 Sep 2024
Fantastic stay at this wonderful hotel. Really loved the staff and facilities (spa was great). Food is good but like any restaurant can become predictable if eating all meals there. We went half board which was a great choice. We will be back
Comment from Hotel Management
7 Sep 2024 by Ariëtte van der Boom - Guest Experience Agent, Hotel Management
Dear Mr Darren, It has been really kind of you to take some of your valuable time to share your fantastic rating and positive feedback regarding your recent stay at AQUA Hotel Promenade & Spa. It makes us very happy to read that you have appreciated the hotels facilities and the kindness of our staff. We are already looking forward to your next stay with us at AQUA Hotel Promenade & Spa. Kindest Regards,
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Ariette -Guest Experience Agent , Hotel Management
Dear Daniel, Thank you so much for taking the time to share your excellent rating about your stay at AQUA Hotel Promenade & Spa. We look forward to welcome you back soon, Kindest Regards,
by A verified traveler
Posted 4 Jun 2024
Not a 4* level especially room
Comment from Hotel Management
6 Jun 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Dear Client, We appreciate that you have taken the time to share your recent experience with us. We are very sorry if not everything has lived up to your expectations. We would like to point out that this winter the whole hotel has been renovated including the rooms, bathrooms and high quality beds have been put in all of the rooms. Our reception is at your entire disposal 24 hours may any questions or doubts occur during your stay. And we are sorry not having had the chance to be able to present you solutions at the moment for not being informed by you during your stay with us. We hope the detail on our part to provide you the extension of hours of your room without any charge has been appreciated. We are looking forward to welcome you again to be able to change your impression. Kindest regards,
by A verified traveler
Posted 11 Nov 2024
Très bonne adresse
Comment from Hotel Management
14 Nov 2024 by Ariëtte van der Boom – Guest Expérience Agent, Hotel Management
Chère Madame Alexandra, Nous vous remercions d'avoir partagé votre expérience à l'AQUA Hotel Promenade & Spa. Nous espérons vous accueillir à nouveau bientôt. Cordialement,
by A verified traveler
Posted 1 Nov 2024
kann man weiterempfehlen
Comment from Hotel Management
3 Nov 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Sehr geehrter Herr Frederic, vielen Dank für Ihre fantastische Bewertung zu Ihrem Aufenthalt im AQUA Hotel Promenade & Spa. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und Sie unser Hotel weiterempfehlen werden. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Dear Mrs Lynn, Thank you so much for sharing this excelent rating regarding your recent stay at AQUA Hotel Promenade & Spa. We are already looking forward to your next stay. Kindest Regards,
by A verified traveler
Posted 12 Oct 2024
Correct
Comment from Hotel Management
14 Oct 2024 by Ariëtte van der Boom – Guest Experience Agent, Hotel Management
Dear Client, we very much appreciate that you have taken the time to share your feedback of your stay at AQUA Hotel Promenade & Spa. We are looking forward to welcome you back soon. Kindest Regards,
