Ratings based on 548 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Pros- Easy check in. Staff very friendly and helpful let us checkout late.
Cons- surroundings areas were abandoned and my toilet backed up. The area around the refrigerator was dusty and dirty and room had a weird smell.
by A verified traveler
Posted 30 Oct 2024
They didn’t have any handicapped disability rooms clean
by A verified traveler
Posted 29 Oct 2024
One of staff members sung happy birthday to me. that was so nice.
by A verified traveler
Posted 28 Oct 2024
Not well kept inside and out
by A verified traveler
Posted 25 Oct 2024
Staff was very helpful in assisting my family specifically my daughter Elle... Thank you so much
by A verified traveler
Posted 25 Oct 2024
Hotel is nice, however it's not in an optimal location.
by A verified traveler
Posted 7 Oct 2024
On my first visit to Pine Bluff, I didn't expect to be so far out of town and for the Pines Mall to be shut down.
by A verified traveler
Posted 26 Sep 2024
Phones in the room didn’t work and furniture was old, faded and outdated.
by A verified traveler
Posted 25 Sep 2024
Just not what the picture of the property looks like. It’s behind a mall that is closed and poorly maintained.
