Ratings based on 551 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 8 Nov 2024
It is a great hotel. I will stay there again
Comment from Hotel Management
21 Nov 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mr. William,Thank you for your visit to the Hotel Lord Byron and your time in sharing your impressions with other visitors. It is a great pleasure to read that you had a lovely time with us and we are very pleased about your appreciattion. We would be delighted to welcome you again soon as a guest in our house and in Rome. Best regards,Claudia Gallo General Manager
by A verified traveler
Posted 31 Oct 2024
The staff was absolutely wonderful!
Comment from Hotel Management
31 Oct 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mr. Frank,Thank you for your visit to the Hotel Lord Byron and your time in sharing your impressions with other visitors. It is a great pleasure to read that you had a lovely time with us and we are very pleased about your praise for the attitude and professionalism of our team. We would be delighted to welcome you again soon as a guest in our house and in Rome. Best regards,Claudia Gallo General Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Francesco Piccinni Owner Manager, Hotel Management
Dear Mr. Eric,I would like to thank you for taking the time to give your feedback concerning your stay at the Hotel Lord Byron. We are delighted that you appreciated your holiday in our property overall. I can assure you that we take care of every single detail in everything we do for our Guests. Please note that I will inform the entire team about your lovable report. Kind regards,Francesco PiccinniOwner Manager
by A verified traveler
Posted 26 Sep 2024
The room in which we were initially placed had only one armchair, and the mattress was terrible as it folded into the middle. The interior was dated and the room was small. We requested a new room because of the mattress and the second room was nicer with bathroom upgrades, two armchairs, and a new mattress.
The breakfast dining area is located in the basement and there is a distinct and strong musty odor in the area. It is quite unpleasant.
The staff was excellent and assisted us as best they could. They were responsive to our needs and took time to make our stay comfortable.
Comment from Hotel Management
26 Sep 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mr. Eric,thank you for choosing Hotel Lord Byron in Rome!We are pleased to receive your report, it helps us understanding our strenghts and our weaknesses.There are several kind of rooms in our hotel and all of them have different features, as colours or furnitures, to better meet guest necessities and preferences. We were happy to accomodate you in a room which satisfied your needs.Our staff is attentive to our guest necessities, thank you for your appreciation.Please kindly note that to improve your comfort and revitalize Hotel Lord Byron splendor and uniqueness, we have started renovations and restoration works involving the whole building.We hope you are coming back to our boutique hotel to check all improvements.Best regards,Claudia GalloGeneral Manager
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mrs. Amanda,Thank you for sharing your feedback about your stay at Hotel Lord Byron. We are indeed delighted to know that the services rendered were up to your expectations. We all look forward to welcoming you back for another unforgettable stay. Best regards,Claudia GalloGeneral Manager
by A verified traveler from New York
Posted 15 Sep 2024
Always a wonderful stay
Comment from Hotel Management
18 Sep 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mr. Leeza,thank you for spending your time writing your review about your stay at Hotel Lord Byron! We are pleased to know that you appreciated our hotel and our service: it means that we met your expectations.We hope you are coming back soon to repeat your amazing experience.Best regards,Claudia GalloGenerla Manager
by A verified traveler
Posted 13 Jul 2024
Very charming boutique hotel and warm personnel
Comment from Hotel Management
29 Jul 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mrs. Tatiana,thank you for spending your tiem writing your review about your stay at Hotel Lord Byon in Rome!Thank you for choosing us for your stay in the Eternal City!We are truly delighted to read that you took away such positive impressions of your recent stay with us.All the staff is grateful for your compliments and looks forward to welcoming you back to our hotel in the near future.Best regards,Claudia GalloGeneral Manager
by A verified traveler
Posted 30 Apr 2024 on Hotels
Our room was extremely hot and we were unable to sleep. Called the front desk only to have them argue with us. Overall not even close to 5 star hotel service. Very argumentative staff and uncomfortable.
by A verified traveler
Posted 8 Apr 2024
Spacious room and bathroom. Hotel staff very helpful and courteous. I'm taking back 1 star due to the property condition. Water drained very slowly in the shower and they couldn't do anything about it because it was due to entire plumbing system. Also there was water leak in the toilet bowl.
Comment from Hotel Management
9 Apr 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mrs. Tanjari,thank you for spending you time regarding your holiday experience at Hotel Lord Byron in Rome!We are pleased to know that you appreciated the professionalism of the staff. We are sorry for the inconveniences occurred during your stay. Please kindly note that to improve our guest comfort, we have started renovations works.We hope you are coming back to our boutique hotel to enjoy our improvements.Best regards,Claudia GalloGeneral Manager
by A verified traveler
Posted 1 Apr 2024
staff and service excellent
Comment from Hotel Management
9 Apr 2024 by Claudia Gallo General Manager, Hotel Management
Dear Mrs. Renee,we are very pleased to read your excellent feedback regarding your stay at Hotel Lord Byron in Rome! Our goal is our guest satisfaction so we are excited to know you had an amazing stay in our boutique hotel! We hope you are coming back in the future to repeat your holiday experience! Best regards, Claudia Gallo General Manager
