The Beverley Hotel Reviews

Dear Sandra,Thank you for sharing your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations and that you rated your stay 1 out of 5.Your satisfaction is important to us, and we hope to have the opportunity to make things right. Thank you for your time and valuable feedback.Best regards,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that everything met your expectations.We strive to provide our guests with the best possible experience, and it is always gratifying to receive such positive feedback. Your kind words are greatly appreciated and will be shared with our entire team.We look forward to welcoming you back on your next visit to London. Should you need any assistance with future reservations or have any special requests, please do not hesitate to contact us.Once again, thank you for your feedback and for choosing us. We hope to see you again soon!

Dear Jonathan ,Thank you for your perfect rating! We're thrilled to hear you enjoyed your stay and appreciated our convenient location, cleanliness, and comfort. Your positive feedback means a lot to us.We look forward to welcoming you back in the future!Sincerely,Mohammed

Thank you for the feedback, We are working hard to provide best possible service. It would be great if you could share more specific feedback, in order to provide you improvised service next time.

Dear Paul,Thank you for your feedback.We're glad to hear that you found most aspects of your stay satisfactory. However, we sincerely apologize for the issue with the air conditioning. It is concerning to learn that it did not function properly, causing discomfort during your stay.Your comfort is very important to us, and we regret that we did not meet your expectations in this regard.Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better experience in the future.Best regards,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location near Victoria station and found our hotel clean and our staff pleasant and helpful.We appreciate your constructive comments regarding the room. We understand the importance of comfort and functionality, especially when traveling. Your suggestions about extra hangers, coat hooks, a mini fridge, and proper bedding are valuable to us. We will certainly look into these improvements to enhance our guests' experience.Your recommendation means a lot, and we are glad to have been able to contribute to your enjoyable stay. We hope to welcome you back in the future, and please do not hesitate to reach out if there is anything we can do to make your next visit even better.Thank you once again for your review and for choosing to stay with us.

Thank you for taking the time to provide such detailed feedback and for rating us 4 out of 5. We're glad to hear that you enjoyed our location, the friendliness of our staff, and the air conditioning in your room.We apologize for the delay during check-in and appreciate your understanding regarding the situation. Your comments about the sink faucet, shower riser rail, and TV channels are very helpful, and we will address these issues to improve our services. We're pleased to know that you received the extra pillows promptly and without any hassle.Your feedback is invaluable as it helps us enhance the guest experience. We hope to have the pleasure of welcoming you back in the future and providing an even better stay.

Thank you so much for taking the time to provide feedback on your recent experience with us. We're delighted to hear that you rated us 5 out of 5 and that you enjoyed our great location and friendly staff.Your satisfaction is our top priority, so it's wonderful to know that we were able to provide you with an outstanding experience. We will be sure to share your kind words with our team, as it is thanks to their hard work and dedication that we are able to deliver exceptional service.We appreciate your business and look forward to welcoming you back again soon. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thank you for sharing your detailed feedback regarding your recent stay with us. We appreciate you taking the time to highlight both the positive aspects and areas for improvement, as it helps us enhance our services.Positive AspectsI'm glad to hear that you found our hotel to be a good choice among the second-tier boutique hotels in central London, offering a fair price for the location. It's reassuring to know that you found the refurbished rooms to be of good quality, despite the expected compact size typical of city accommodations. We're also pleased that you enjoyed the convenient location near Victoria, with its abundance of cafes and coffee shops nearby.Areas for ImprovementWe take note of your feedback regarding the lack of an elevator, which can be inconvenient for guests carrying luggage, especially to the upper floors. Providing a comfortable and hassle-free experience is our priority, and we will explore potential solutions to address this issue.Your disappointment with the absence of a mini-fridge in the room is understandable, as it is a common amenity expected by many travelers. We will review the feasibility of including mini-fridges in our room offerings.Regarding the rooms in the basement without windows, we understand the concern about natural light and ventilation. While these rooms are offered at a more economical rate, we will consider ways to enhance their ambiance and comfort.Finally, we're delighted to know that you found the mattress to be very comfortable, ensuring a good night's sleep during your stay.Thank you again for your valuable feedback, which will help us improve our services and provide an even better experience for future guests. We hope to have the opportunity to welcome you back and deliver a 5 out of 5 stay.

Thank you for taking the time to share your experience and provide feedback regarding your recent stay with us. We truly value guest input as it allows us to continually enhance our services.I'm pleased to know that overall, you had an enjoyable visit and rated your stay as 4 out of 5. We hope to have the chance to welcome you back soon.