Ratings based on 358 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We're sorry to hear that you had a disappointing experience. Please accept our apologies for any inconvenience caused.
If you could kindly provide us with more details about your stay, we'll do our best to address the issue and ensure that it doesn't happen again in the future.
We appreciate your valuable feedback as it helps us improve our services. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Lisa, Hotel Management
Hi, Stephanie! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
by A verified traveler
Posted 3 Sep 2024
It was very small, but convenient. Close to the train station and sight seeing. Good for short stays where you just need a place to have a shower and rest at night.
Comment from Hotel Management
11 Oct 2024 by Lisa, Hotel Management
Hi, Carlann! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 27 Aug 2024
It’s a decent location. Very small and not easy to navigate with luggage. The room had a strange smell and the pillows were brown and old.
Comment from Hotel Management
11 Oct 2024 by Lisa, Hotel Management
Sorry for the trouble caused, Krystal! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa
by A verified traveler
Posted 15 Aug 2024
Bathroom door would not shut due to tape on floor. I would rather choose a different place to stay next time. Also, no shampoo.
by A verified traveler
Posted 10 Jul 2024 on Hotels
AGED ROOM BUT CLEAN AND REASONBLY WELL PRESENTED. ROOM AT STREET LEVEL NOT DOUBLE GLAZED SO ROAD NOISE THROUGHOUT THE NIGHT. ALSO NO TEMPERATURE CONTROL IN ROOM AND TV REMOTE NOT WORKING. REASONABLE PRICE BUT COULD BE BETTER
by A verified traveler
Posted 3 Jul 2024 on Hotels
by A verified traveler
Posted 28 Jun 2024
The rooms are clean but very very small! They are a bit shabby too for what we paid for an2 night stay. Highly recommend walking/taxi to nearby Battersea Park and Battersea Power Station!
by A verified traveler
0 stars
Posted 27 Jun 2024 on HotelsHotel stunk and the bed was extremely uncomfortable. All employees but 1 were extremely uninterested in assisting or answering questions. After “house keeping” came the bed was not made, and they took our dirty towels without replacing them with new ones. When I asked for new ones they acted inconvenienced and wanted to make sure I wasn’t missing them. As if that was possible in a 90sq foot room. Placed on a very loud street corner and almost all of the photos online are deceptive. No dinning room. No common areas. No breakfast. Missing half the things they advertise. Would give 0 stars if the website allowed.
by A verified traveler
Posted 21 Jun 2024
It was a great stay. Location, staff, cleanliness everything was great.
