Ratings based on 919 Verified Reviews
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
No one there to check me in. Heater needed plugging in and had no thermostat -
Room tiny but clean
by A verified traveler from Orlando
Posted 25 Nov 2024
Very small hotel within walking distance to Victoria Station. Bathroom is tiny as well. Front desk staff needs work on customer service skills. But otherwise a decent hotel for the price and location.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Our room didn’t have a toilet which we didn’t know. The toilet was in the basement and we were on the third floor so that was super annoying. No proper shower, just a tub with a shower hose so you go the entire bathroom soaked every time you took a shower. There was a sink in the room but it was disconnected from water. The room was TINY and with our suitcases it was claustrophobic in there. The good things about this hotel is that they watched our luggage for free since we arrived early before check in which allowed us to go explore the city luggage free. There’s a Sainsbury just a block away and the Victoria tube station is less than a half mile away.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Comfortable bed and refurbished shower room. I would certainly stay again. Very accommodating of my early hours arrival.
by A verified traveler
Posted 25 Oct 2024
Unclean
by A verified traveler
Posted 21 Oct 2024
Mildew smell and very small room.
by A verified traveler
Posted 20 Oct 2024
The property was ok. The carpet is stained and worn in places (in some parts down to the thread). The shared bathroom is in a small coved room. There is a bath (that leaks) and a shower head (but no wall attachment so you would have to hold it up above your head, if you can)
The room itself was ok. Comfy bed. Tv screen was crcked in 2 places...not that i was planning on watching tv but it would ja e been nice if it worked
by A verified traveler
Posted 13 Oct 2024
This must be the worst hotel in London. Rooms, if I can call them so, are small and dirty, staff was literally asleep at the job and had to bang on the desk to wake him up. I got it through Expedia, but next time I will avoid it and proceed to book flight and accommodation separately using other services.
