Ratings based on 19 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2021 on Hotels
by A verified traveler
Great Victorian Hotel
Posted 26 Oct 2021 on HotelsGreat family run hotel with excellent service. Modern comfortable rooms maintained to a high standard. Signature Victorian bar/dining area with decorative terracotta tiles.
Comment from Hotel Management
27 Oct 2021 by Waterloo Hotel, Hotel Management
It was great having you stay as our guest! We hope to see you soon again in the future, you're welcome anytime.
by A verified traveler
Great place
Posted 11 Oct 2021 on HotelsUnder new management, absolutely brilliant experience. The owners are friendly and very nice. The place is clean and looks great. On site parking with the gate locked in the night time. I strongly recommend this place is you are in Newport.
Comment from Hotel Management
27 Oct 2021 by Waterloo Hotel Team, Hotel Management
It was lovely having you. We hope to see you again soon!
by A verified traveler
Posted 23 Feb 2020
A warm welcome, a lovely large and comfortable room and a great breakfast.
by A verified traveler
Posted 8 Sep 2019
by A verified traveler
Posted 15 Jul 2019 on Hotels
by A verified traveler
Very good
Posted 8 Jul 2019 on HotelsVery good
by A verified traveler
Nice old Hotel
Posted 1 Jul 2019 on HotelsNice old fashioned Hotel with lots of character, not like a soulless modern chain. Lovely friendly staff.
by A verified traveler
Posted 31 May 2019 on Hotels
One of the windows would not shut close...about 2"s and there was a constant banging of doors from 9 pm until gone 11pm
by A verified traveler
Friendly staff, pity about the area.
Posted 17 Apr 2019 on HotelsIf you can overlook the location, this would be a nice place. Rooms have been refurbished. Two things to avoid - the car park (entrance is so narrow and very difficult to get to), the lift - (more like Arkwright's till, I swear it sniggered when I tried to get both doors open and juggle bags).