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"Friendly staff, service, and location."

"Honest Staff. I forgot my credit card on the table at the restaurant and Jericho was efficient and honest enough to make sure it’s returned to me. "

"Very friendly, respectful & responsive staff."

"We checked in . And was walking in our floor hallway. There was a strong stale smell. Brought our bags inside the room. We immediately noticed the room smelled musty / stale . Called front desk and talked to on duty manager and requested instead of switching rooms an upgrade a much bigger room and without a strong musty scent! . But with a discount due to the inconvenience. Manager agreed to move us to a 1 bedroom suite with 50% off per night. That helped and we agreed. Moved in to the new room. 1 bedroom suite. No musty / stale smell. Our 4 day stay was good and no untoward incident . Except the hotel pool was under renovation. Kids would have LOVED an option of jumping in the pool at night. Breakfast buffet was good. The only problem is if you stayed more than 3 days. You will get tired of the food selection. Because they are the same selection everyday. For 4 days. We grew tired of the selection. Good food in the beginning. Clean facilities , friendly staff. All in all 4 🌟⭐️⭐️⭐️ . And would recommend it because its centrally located in BGC and stay is affordable compared to other surrounding hotels. Will recommend it and will book again in the future. But for only maximum 2-3 days stay only "

"I had a nice stay"

"The rooms were super clean. Hospitality was amazing. You called the front desk. They will send you someone right away. It’s a brand new hotel amazing pool spa safety every luggage has to pass by the machine like airports. I would definitely come back"

"Aruga is my all time favorite! Very clean, beautiful place, excellent location! Bianca and rest of staff are always friendly and helpful! I will keep coming back! Thanks!"

"My family and I stayed at EDSA Shangrila for 6 days. It was an amazing experience. The room at the tower wing was superb. Housekeeping was very attentive to our needs. They were always ready to help. The concierge was topnotch. The breakfast buffet was amazing!"

"Great location. Close tomgreat shopping. Perfect staging point for places south of Manila "