Ratings based on 964 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Our Guest Service is very important to us. If there is ever anything we can do to make your stay at Super 8 a SUPER ONE, please let us know. We appreciate each and every guest and want to make sure they have the best experience possible!
by A verified traveler
Posted 10 Nov 2024
Everything was great, the only thing i think that needs to be looked at is a bug issue!
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Thank you for your feedback! We're glad to hear everything was great overall. We definitely take bug issues seriously and will look into it right away. If you could provide more details about the issue you encountered, that would be really helpful. Thanks again for helping us improve!
by A verified traveler
Posted 3 Nov 2024
Staff was very friendly and helpful. Hotel is clean had a very good breakfast for a super eight.
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Thank you for your kind words! We're delighted to hear that our staff made a positive impression and that you enjoyed our clean facilities and breakfast. We strive to provide a great experience for our guests, and your feedback means a lot to us. We look forward to welcoming you back for another stay!
by A verified traveler
Posted 2 Nov 2024
Very good!
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
We would like to thank you for taking the time to leave us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by h, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 1 Nov 2024
Super staff
Comment from Hotel Management
1 Nov 2024 by Hotel Management, Hotel Management
We would like to thank you for taking the time to leave us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 21 Oct 2024
It was off the main road, therefore, it was quiet. My husband enjoyed the breakfast very much. The staff was very friendly and accommadating.
The only real problem I had was one night it was cold and I turned up the heat and not sure if it was the blanket on the bed or the heater, but I could smell a dirty smell like the blanket needed to be washed.
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Thank you for your feedback! We’re glad to hear you enjoyed the quiet location, the breakfast, and our friendly staff. We sincerely apologize for the issue you encountered with the smell. We’ll look into this to ensure our linens and heating systems are properly maintained. Your comfort is important to us, and we appreciate your insights. We hope to have the opportunity to welcome you back soon!
by A verified traveler
Posted 20 Oct 2024
We had to change hotels from one in gatlinburg that was run down, dirty and felt unsafe with 3 women and 3 children- not a super 8.
The front desk at super 8 was so accommodating to our situation. Ronny (I think was name) went out of his way with kindness. Enjoyed our stay here!
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Thank you for sharing your experience! We’re so glad you chose to stay with us and that our front desk staff made a positive impact on your visit. It’s wonderful to hear that you felt safe and comfortable during your stay. We hope to welcome you back for another enjoyable visit in the future!
by A verified traveler
Posted 15 Oct 2024
Staff was very nice. The room was extremely clean and was stocked well with linens. I would definitely stay here again.
Comment from Hotel Management
18 Oct 2024 by Hotel Management, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and found your room clean and well-stocked. We look forward to welcoming you back for another stay!
by A verified traveler
Posted 12 Oct 2024
The Beds were very comfortable
Comment from Hotel Management
14 Oct 2024 by Hotel Management, Hotel Management
Thank you for your feedback! We’re delighted to hear that you found the beds comfortable. A good night's sleep is so important, and we’re glad we could provide that for you. We hope to see you again soon!
