Ratings based on 959 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Connie, Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 25 Nov 2024
There were beds for 6 people but only seats for 5. Add another chair/love seat to the living room. The door didn’t lock properly. The handle is loose. Needs to be fixed. Maybe consider a number pad/code lock.
Comment from Hotel Management
26 Nov 2024 by Connie , Hotel Management
Thank you for your review. We appreciate your feedback and will address your concerns. We hope to see you again!
by A verified traveler
Posted 22 Nov 2024
Siempre voy por lo comodo
Comment from Hotel Management
22 Nov 2024 by Connie, Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Connie, Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Connie , Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Connie , Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
by A verified traveler
Posted 11 Nov 2024
Property was near all of the attractions. Checking in and out was so easy. Unit we stayed in was clean and the beds were very comfortable. My son is ready to take another trip and stay again.
Comment from Hotel Management
12 Nov 2024 by Connie, Hotel Management
Thank you so much for your review. We really do appreciate your feedback and do look forward to seeing you again!
by A verified traveler
Posted 10 Nov 2024
We traveled from Ohio for a race. We had our truck and race trailer. I couldn’t find any place that would let us park our trailer. Sunrise Ridge had a huge extra parking area for our trailer!!! The staff was absolutely amazing and went above and beyond to make sure our stay was perfect!! The townhome we stayed in was beautiful and right by the parking lot where we parked our trailer! We always travel to Pigeon Forge and this was our first time staying here. Our experience was the absolute best we have ever had and we definitely won’t stay anywhere else but Sunrise Ridge!!!
Comment from Hotel Management
11 Nov 2024 by Connie , Hotel Management
Thank you for your review. We really appreciate your feedback and look forward to seeing you again!
by A verified traveler
Posted 10 Nov 2024
Comfortable and ample.Nice bedding. Could have a little more decor to it. Walls were plain.
Comment from Hotel Management
10 Nov 2024 by Connie , Hotel Management
Thank you for your review. We are in the process of our refurbishment project and have completed building #2 and will be moving on to building #3 next. We appreciate your patients while we strive to complete this project. We hope to see you again!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Connie , Hotel Management
Thank you for your review. We appreciate your feedback and hope to see you again!
