Ratings based on 1,987 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Jay , Hotel Management
Hello Mark. Thanks for taking time to leave us a positive review. We appreciate the feedback and we look forward to your next visit with us.
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Conveniently located. Good value. Friendly staff.
Comment from Hotel Management
17 Dec 2024 by Jay , Hotel Management
Thank you for your review. We are glad you enjoyed your stay. Please come back again.
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Hotel was clean and beds were comfortable.
Comment from Hotel Management
17 Dec 2024 by Jay , Hotel Management
Thank for giving us a five-star review. We appreciate you taking the time out of your day to leave us feedback on our hospitality. We are glad you enjoyed your time with us and would love to have you back again. Happy travels.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Jay , Hotel Management
We appreciate your feedback and happy you had a wonderful experience with us, hope to see you again soon.
4 out of 5
by A verified traveler

Posted 16 Dec 2024
The breakfast could be improved to offer more selections. What was available was good.
Comment from Hotel Management
16 Dec 2024 by KA, Hotel Management
We appreciate your feedback and happy you had a wonderful experience with us, hope to see you again soon.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Staff was friendly. Check in/out was simple. Good breakfast selection. Close to everything.
Comment from Hotel Management
16 Dec 2024 by KA, Hotel Management
We appreciate your feedback and happy you had a wonderful experience with us, hope to see you again soon.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
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5 out of 5
by A verified traveler

Posted 14 Dec 2024
The rooms were very clean. The only thing I didn’t like was the hot breakfast the person who was in charge of keeping everything replaced was very slow. We would go to eat breakfast and there were be things empty like the eggs and the choices to eat was always the same microwaved items. But everything else was great.
Comment from Hotel Management
14 Dec 2024 by Jay , Hotel Management
Thanks for your review. We are glad you enjoyed your stay and would love to host you again.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Very clean and conveniently located
Comment from Hotel Management
14 Dec 2024 by Jay , Hotel Management
Thank you for your review. Your feedback indicates that you enjoyed your stay, and we are pleased. Please come again.
5 out of 5
by A verified traveler from Valleyford

Posted 11 Dec 2024
This was a nice hotel and easy location to get around Pigeon Forge. About a 15 minute drive to Dollywood. Easy parking. Good breakfast and really nice staff. It’s on a busy street so traffic was occasionally bad but not constant.
Comment from Hotel Management
12 Dec 2024 by KA, Hotel Management
we really do appreciate your feedback and happy that you had an amazing experience with us and hope to see you again.