Ratings based on 1,256 Verified Reviews

3.8 out of 5
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2024
1 out of 5
by A verified traveler

Posted 24 Nov 2024
The nastiest place I have ever stayed at in my life. Had to change rooms because the door frame had been completely kicked in and you could easily get the door open even when locked. The second room we stayed in had dog urine stains everywhere you stepped. Me and my husband didn’t even feel comfortable walking around the room without our shoes on. We paid for a two night stay and we ended up being so upset that we couldn’t even sleep throughout the night and we ended up Leaving a day earlier than our stay and not staying the second night because we were so disgusted. We absolutely would not recommend staying here. Their pictures on the Internet are extremely deceiving, do not stay here!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Pet friendly
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Nice, comfortable stay.
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)
1 out of 5
by A verified traveler

Posted 19 Nov 2024
The room was in terrible disrepair.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great place clean, no bugs , easy access to almost anything around. Overall a great place to stay
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)
4 out of 5
by A verified traveler

Posted 16 Nov 2024
No cleaning service
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. We make everyone aware there is no stay over service, so customers have the choice to stay or not. We have everything you may need extra in the office. Thank you.
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Room was clean and beds were comfortable. A little outdated, but was definitely worth the price. Parking is a little tight and hard to turn in if you are heading from downtown Pigeon Forge. Would definitely stay again though.
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)
4 out of 5
by A verified traveler

Posted 14 Nov 2024
Place is a little dated but everything works as it should. Has a great location if youre trying to hit up Pigeon Forge and Gburg in one trip. Walkable to Dollys Stampede and a few other attractions.
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)
4 out of 5
by A verified traveler

Posted 12 Nov 2024
This is an older property. I am not a hotel snob so things don't have to be perfect for me. The doors lead directly outside and don't feel the safest but I personally didn't feel unsafe in the area we were in. This is a non elevator hotel but they have great ramps rather than stairs which was a huge plus in my book being on the 3rd floor. This is not a quiet area due to it being right beside a go-cart place. I didn't mind that either as they close around 9 pm. IF you are looking for cheap and decent - this is your place.
Comment from Hotel Management
25 Nov 2024 by Front desk, Hotel Management
Thank you for the review and for staying with us. Hope to see you again soon)