Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Staff and housekeeping was amazingly nice. Great customer service. Room was immaculate .
Comment from Hotel Management
16 Dec 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you for completing our online survey and providing such positive feedback. I have shared comments with my, and they join me expressing gratitude for your kind. We great pride in Comfort Inn & Suites at Dollywood Lane and the we provide to our guests. We delighted that you enjoyed your stay.We look forward to offering you excellent accommodations and experiences each time you visit. regards,
by A verified traveler
Posted 15 Dec 2024
Pool was cold. Kids who were under 18 suppose to have adult supervision and was not followed. Kids playing football in hallway hitting doors with the ball. Pool is very small. Not much to chose from breakfast wise
Comment from Hotel Management
16 Dec 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites at Dollywood Lane and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you for taking our survey. We appreciate your feedback.
by A verified traveler
Posted 3 Dec 2024
Beautiful
Comment from Hotel Management
4 Dec 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you for your awesome review. We appreciate you.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you for you feedback . We appreciate you.
by A verified traveler
Posted 30 Nov 2024
Good location, clean and friendly staff
Comment from Hotel Management
1 Dec 2024 by Comfort Inn and Suites at Dollywood , Hotel Management
Thank you.
by A verified traveler from Jber
Posted 29 Nov 2024
The night attendant I believe Joe was awesome
Comment from Hotel Management
29 Nov 2024 by Comfort Inn and Suites at Dollywood Lane, Hotel Management
Thank you so much for your kind review. I will be sharing this with Joe.We hope to see you again.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Comfort Inn and Suites at Dollywood Lane , Hotel Management
Thank you for your awesome review. We appreciate you and hope to see you next time you’re in town.Your friends
by A verified traveler
Posted 26 Nov 2024
Great stay overall, but the pillows were square. I spent the entire night trying to figure out if I should sleep diagonally, sideways, or just admit defeat and hug it like a decorative throw pillow. If geometry class taught me anything, it’s that squares don’t belong in a bed. Five stars for creativity, though—I’ll never look at a pillow the same way again!
Comment from Hotel Management
26 Nov 2024 by Comforting and Suites at Dollywood Lane, Hotel Management
Thank you for your feedback . We appreciate you.
