Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Only thing we didn't like was the $18.00, per person fee, for a standard hotel, normally free, breakfast. Wouldn't have minded either paying less or it being a decent breakfast for $18.00. Everything else was nice.
Comment from Hotel Management
23 Sep 2024 by jmoon1, Hotel Management
Thank you so much for choosing us as your home away from home. We truly appreciate your feedback as we strive to provide excellent stay. We are working on different breakfast options for our guests in the future. We hope you will chose us again and your next stay will be top notch.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
23 Sep 2024 by jmoon1, Hotel Management
Thank you so much for the 5* review!
by A verified traveler from Murfreesboro
Posted 14 Sep 2024
Nice hotel
Comment from Hotel Management
14 Sep 2024 by jmoon1, Hotel Management
Thank you for the 4* rating!
by A verified traveler
Posted 13 Sep 2024
This is a very nice place to stay. My husband is disabled and he did well here. It is.clise to everything and the hotel staff at the front desk were always present and helpful. It was very clean. There is some construction going on nearby but this did not hamper stay.
Comment from Hotel Management
14 Sep 2024 by jmoon1, Hotel Management
Thank you so much for choosing us as your home away from home. We truly appreciate your loyalty and thank you for your kind words. We hope you will choose us again on your next visit to Pigeon Forge.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by jmoon1, Hotel Management
Thank you for the 4* review!
by A verified traveler
Posted 10 Sep 2024
This was our second trip to Pigeon Forge in the last two months and we absolutely wanted to stay again at the Black Fox Lodge. Everyone of the staff that we have come in contact with have been friendly and courteous. A great place.
Comment from Hotel Management
11 Sep 2024 by Teresa, Hotel Management
Hi Robin, Thank you for leaving an excellent review of your stay with us at Black Fox Lodge. We appreciate your feedback and hope that you would choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 9 Sep 2024
Very nice Hotel and convenient to the area
Comment from Hotel Management
9 Sep 2024 by Teresa, Hotel Management
Hello Karen, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 18 Aug 2024
Excellent
Comment from Hotel Management
18 Aug 2024 by Teresa, Hotel Management
Hello Ismael, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you choose to stay again in anu future travels to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 18 Aug 2024
Nice property, friendly people
Comment from Hotel Management
18 Aug 2024 by Teresa, Hotel Management
Hi Daniel, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa
by A verified traveler
Posted 17 Aug 2024
Easy check in. No issues. Housekeeping was great and the breakfast was good.
Comment from Hotel Management
18 Aug 2024 by Teresa, Hotel Management
Hi Natalie, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa
