Ratings based on 3 Verified Reviews
2.0 Room cleanliness
4.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
23 Feb 2024 by Michael C., Hotel Management
We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our upper management team. We do apologize for any inconvenience that this has caused you and your family. Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future.
by A verified traveler
:)
Posted 4 Oct 2020 on HotelsEverything was wonderful, except that it could’ve been cleaner
Comment from Hotel Management
4 Oct 2020 by VacayHome Connect, Hotel Management
Thank you for the review!
Our on-site team works hard to deliver you a vacation to remember and we appreciate you taking the time to share your thoughts about your recent stay.
We look forward to your return!
by A verified traveler
Will not stay again
Posted 26 Aug 2020 on HotelsHad dirty sheets on the king bed. Dog hair on bed spread. Lots of hair on bathroom floor. A acrylic nail was also found in a bed on the sheets. Floors was very dirty our socks was black. Lots of cobwebs. It needed just a really good spring cleaning. We had to request for sheet for the twin beds. No sheets was there. I did complain but they just said sorry. Wished I would’ve taken some photos. I didn’t think about it until after the fact.
Comment from Hotel Management
27 Aug 2020 by VacayHome Connect, Hotel Management
Hello,
Thank you for your feedback. We work hard to make our guests happy and appreciate you taking the time to share your thoughts about your recent stay.
The property always offers to send back cleaners whenever cleaning issues happen. We always strive to provide our guests with the best vacation experience possible. We are very sorry to hear that you had any issues during your stay. We hope that you accept our most sincere apologies for any inconvenience.
