Ratings based on 11 Verified Reviews
3.9 Room cleanliness
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Mart, Hotel Management
Dear Eric,Thank you for your review and for sharing your feedback. We're pleased to hear that you had a good experience overall. If there are any specific areas where you feel we can improve, please let us know. Your input is important to us as we strive to provide the best possible experience for our guests.We hope to welcome you back soon!Sunny regards,Mart BeerlingCustomer Success Agent
by A verified traveler from AURORA
Posted 27 May 2024
Comment from Hotel Management
16 Jun 2024 by Mart, Hotel Management
Dear Ilian,Thank you for your review and for sharing your experience with us. We're glad to hear that you had a positive stay overall. If there are any specific areas where you think we could improve, please let us know. Your feedback is valuable as we aim to enhance our guests' experiences.We hope to welcome you back in the future!Sunny regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 28 Apr 2023
Comment from Hotel Management
16 Jun 2023 by Debrienne, Hotel Management
Hi Anilsa, Thank you for your review. We really appreciate you leaving a nice reviewKind regards, Debrienne
by A verified traveler
Posted 31 Mar 2023
Comment from Hotel Management
10 Nov 2023 by Mart, Hotel Management
Dear Crystal,Thank you for the 5/5 review! We're thrilled to hear that you had a wonderful experience during your stay. If you ever decide to visit again, we'd be delighted to host you once more.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 18 Mar 2023
I have sent these messages including pictures as proof:
You definitely need to improve the cleaning of the apartment including the bed sheets. The rooms like it has not been cleaned in years! (Pictures to proof available). I am leaving tomorrow morning already but I felt really sick in the appartment couldn't stay in it so I started looking for what cause it.And I saw the mess under the bed (pictures to proof it!).
It's insane
Reaction;
My apologies for this.
End of story!
Comment from Hotel Management
10 Nov 2023 by Mart, Hotel Management
Dear Freddy,Thank you for taking the time to provide your feedback regarding your recent stay with us. We genuinely appreciate your comments and want to address the concerns you've raised about the cleanliness of the apartment.First and foremost, we want to extend our sincerest apologies for the cleanliness issues you encountered during your stay. What you described is not at all reflective of the standards we uphold in our properties. We take cleanliness and guest comfort very seriously, and we're truly sorry that we fell short in this regard.We understand that the condition of the apartment, including the bed sheets, was not up to your expectations, and we appreciate the pictures you provided as evidence. This is not the experience we want our guests to have, and we are committed to taking immediate action to rectify the situation.In this case, we should have promptly arranged for our housekeeping service to clean the apartment and replace the bed sheets to ensure a clean and comfortable environment for you. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we did not meet your expectations.We appreciate your understanding and patience as we address this issue. Please know that your feedback will help us improve our services, and we hope that you will consider staying with us again in the future to experience the level of quality and cleanliness that we aim to provide.Once again, we sincerely apologize for the inconveniences you faced during your stay, and we appreciate your feedback as we strive to make necessary improvements.Warm regards,Mart BeerlingCustomer Success Agent
by A verified traveler
Posted 12 Apr 2022
The property is in a great location right in the middle of the commercial centre. Definitely would be considered a property we would return to!
Comment from Hotel Management
13 Apr 2022 by Romee, Hotel Management
Dear Virgil, thank you so much for your positive review! We really appreciate it and we are happy that you enjoyed the apartment. We hope to welcome you again! Kind regards, Romee
by A verified traveler
Posted 27 Feb 2022
The apartment is modern, clean with all the amenities and most important centrally located. Planning another trip in December and I will be staying here.
Thanks
Comment from Hotel Management
28 Feb 2022 by Romee, Hotel Management
Dear Nancy, thank you for leaving us such a positive review! It is wonderful to read that you enjoyed your stay in our apartment and that you plan to stay with us again in December. We look forward to welcoming you again! Kind regards, Romee
by A verified traveler
Posted 14 Feb 2022
Pro: Central location, and right in the center of the city. Walking distance to the bus stop, restaurants, casino, coffee shops, etc. Con: Central location, it can be noisy in the evenings. But you're right in the action. Well designed unit, and has everything you need to enjoy your vacation.
Comment from Hotel Management
17 Feb 2022 by Thaelis Jacobs , Hotel Management
Dear John,
Thank you for such an amazing review.
We are happy to hear that you enjoyed your stay with us and are looking forward to host you again in the near future!
by A verified traveler
Posted 5 Oct 2021 on Orbitz
Ideal location in the center of the town. Very clean.
Unfortunately, there was no table to eat/work on.
Comment from Hotel Management
3 Nov 2021 by Thaelis Jacobs Operational Manager , Hotel Management
Dear Jeroen,
Thank you for leaving us a review.
We are delighted to hear that you had a wonderful stay with us, it was a pleasure having you!
Thank you, we will use your feedback to provide an even better experience for our guests.
Looking forward to welcome you again in the near future!
by A verified traveler
Apartamento bem equipado mas longe da praia
Posted 18 Jan 2024 on HotelsApartamento bem localizado pra quem quer conhecer o centro de Curacao.
Se quiser praia não fique aqui.
Bem confortável e equipado. Cozinha completa.
Há uma escada grande pra subir que pode se tornar um problema na hora de carregar malas.
Estacionamento na rua.
Restaurante embaixo do apartamento que de vez em quando faz barulho.
Comment from Hotel Management
19 Jan 2024 by Mart Beerling, Hotel Management
Dear Leandro,Thank you for taking the time to share your feedback about your stay. We're pleased to hear that you found the apartment well-located, comfortable, and equipped with a full kitchen.We understand that the staircase and street parking can be a bit challenging, and we apologize for any inconvenience this may have caused. Regarding the noise from the restaurant below, we'd like to mention that staying in the center of the city does come with some urban sounds and activities, which can vary from time to time.Despite these minor inconveniences, we hope you had an enjoyable stay and were able to explore the center of Curacao to the fullest. If you ever decide to return, we'd be happy to host you again.Warm regards,Mart BeerlingCustomer Success Agent
