Ratings based on 593 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
After a 15 hour drive and arriving after midnight. Room smelled of strong cat Urine, bathroom and sink had not been clean. Holes and broken outlets in room. When we asked to switch rooms because the smell was overwhelming, was told they were sold out and they refused to place us in a clean room or offer any sort of cleaning service. I would not recommend this location to anyone. Absolutely disgusting
Comment from Hotel Management
24 Nov 2024 by Guest Relations Management, Hotel Management
Hi Alex! We sincerely apologize for the unpleasant experience you had during your stay. It's disheartening to hear about the issues you encountered with cleanliness and the condition of the room. We take these matters very seriously and will address this feedback with our team to ensure these concerns are resolved. We understand how frustrating it must have been, especially after such a long drive, and we regret that we were unable to provide a more comfortable environment. We appreciate your feedback and hope for the opportunity to restore your trust in the future.
by A verified traveler
Posted 19 Oct 2024
Stains on the bed, door was left open like someone went inside prior to going into the room. Argued about giving a refund and made the process very difficult. It was a nightmare
Comment from Hotel Management
21 Oct 2024 by Guest Relations Management, Hotel Management
Hi Hagan! We sincerely apologize for the unsettling experience you had during your stay. Finding stains on the bed and an open door is completely unacceptable, and we understand how concerning this must have been for you. It's disheartening to hear that the refund process added to your frustration. Please know that we take your feedback seriously, and we are committed to addressing these issues to ensure that future guests have a more positive experience. Thank you for bringing this to our attention.
by A verified traveler from solonsprings
Posted 22 Sep 2024
Friendly staff and nice king size bed with nice blinds that gives you lighting options and new ceramic tiles at the room entrance and bathroom.very comfortable
Comment from Hotel Management
23 Sep 2024 by Guest Relations Management, Hotel Management
Hi Jeffrey! Thank you for your wonderful review of Quality Inn Pierre in South Dakota! We’re delighted to hear that you enjoyed the friendly staff, the king-size bed, and the new ceramic tiles. It’s great to know that the lighting options and overall comfort contributed to a pleasant stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Guest Relations Management, Hotel Management
Hi Randal! Thank you for your feedback and for rating us 4 out of 5. We appreciate your insights as they help us improve our services at Quality Inn Pierre in South Dakota. We’re glad you had a positive experience and look forward to the opportunity to make your next visit even better.
by A verified traveler
Posted 12 Sep 2024
Low end amenities but ok for the price
Comment from Hotel Management
13 Sep 2024 by Guest Relations Management, Hotel Management
Hi James! Thank you for your review. We’re glad to hear that you felt the price was reasonable for your stay. We are always looking for ways to enhance our amenities and overall guest experience. Your feedback is valuable and will be taken into consideration as we work to improve our offerings. We hope to have the opportunity to provide you with an even better experience in the future.
by A verified traveler
Posted 6 Sep 2024
Staff was friendly
Comment from Hotel Management
7 Sep 2024 by Guest Relations Management, Hotel Management
Hi Mark! Thank you for your review. We’re glad to hear that you found our staff friendly. We are committed to improving other aspects of the guest experience and appreciate your feedback. We hope to have the opportunity to provide a more enjoyable stay in the future.
by A verified traveler
Posted 19 Aug 2024
Very dirty!!! People hanging around the property drinking and loud music
Comment from Hotel Management
22 Aug 2024 by Guest Relations Management, Hotel Management
Hi Ashly! We’re truly sorry to hear about the cleanliness issues and disturbances you experienced. This is not the standard we aim to uphold. We appreciate your feedback and will address these concerns to improve our property and guest experience.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Guest Relations Management, Hotel Management
Hi Andrea! Thank you for sharing your feedback. We’re sorry that your stay did not fully meet your expectations. Your feedback is valuable, and we will use it to improve our services. We hope to have the opportunity to offer you a better experience on your next visit.
by A verified traveler
Posted 4 Aug 2024
This is a well maintained older hotel. The room was clean, in room coffee was great. The has been redone/updated with quality. The owner cares about this property.
Comment from Hotel Management
6 Aug 2024 by Guest Relations Management, Hotel Management
Hi Mary! Thank you for your excellent review! We're delighted to hear that you found our well-maintained older hotel clean and appreciated the quality updates. It's great to know that the in-room coffee and overall care for the property made a positive impression. Your feedback means a lot to us, and we look forward to welcoming you back to Quality Inn Pierre in South Dakota for another wonderful stay soon!
by A verified traveler
Posted 31 Jul 2024
This would not be a first choice for a hotel.
Comment from Hotel Management
3 Aug 2024 by Guest Relations Management, Hotel Management
Hi Hannah! We regret to hear that your experience was not satisfactory. Your feedback is important, and we’re sorry we didn’t meet your expectations. We hope to have the opportunity to provide a better experience in the future.
