Ratings based on 41 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
The manager was very friendly and strive to meet our requests and needs! We loved having a little garden to rest in.
by A verified traveler
Posted 13 Jun 2024
An excellent b b in the heart of pienza. The host was really responsive and very welcoming. Would highly recommend!
by A verified traveler
Posted 1 Oct 2023
A great place to stay in the middle of Pienza
Comment from Hotel Management
2 Oct 2023 by Marco, Hotel Management
Thank you Neil !
by A verified traveler
The service here is lacking
Posted 10 Jul 2023 on HotelsWe loved the apartment and the location. It was a fantastic spot. However, the service was lacking. I was told that we could check in early and they gave me info about accessing the room via a lock box. The info listed the room's name and told me steps to find it. We were able to get in easily. However, after we took a nap and I was about to hop in the shower, I heard a knock on the door and someone was screaming at my husband. It turns out that they told us the wrong room and the woman was acting like we were in the wrong and broke into the room. When we explained that we were in the room that we were supposed to be in according to directions, she finally calmed down and "apologized" by saying it wasn't her fault but her coworker's. It was extremely off-putting, and though we liked the real room better because it was bigger, she didn't truly accept responsibility for yelling at us and making it seem like we did something wrong. I could never feel comfortable there after that, and I heard her yelling at other people multiple times during our stay. I don't think I'd recommend this hotel to friends because I don't trust the staff. Despite loving everything else, I wouldn't want to stay here again.
Comment from Hotel Management
10 Jul 2023 by marco, Hotel Management
Dear guest, we are sorry for the problem that occurred upon your arrival, unfortunately it was a time of great work and we made a mistake with the name for the rooms. We are very sorry but honestly this is the first time this has happened as you can see from the other reviews which are very good.We apologize once again for the bad start to your stay, but then everything was positive.Best regardsMarco
by A verified traveler
Posted 8 Jul 2023
Beautiful property and rooms. Lovely staff, very kind.
Comment from Hotel Management
16 Jul 2023 by Marco, Hotel Management
Thanks Johm for your appreciation
by A verified traveler
Posted 20 May 2023 on Wotif
Great place. Plenty of room and in the middle of old town. Free parking 300m away. Perfect place.
Comment from Hotel Management
16 Jun 2023 by marco, Hotel Management
Thank you
by A verified traveler
Posted 15 May 2023 on Orbitz
Lovely, secluded property with excellent facilities. Very close to the main street, dining options and principal sites. Highly recommended.
Comment from Hotel Management
15 May 2023 by Marco, Hotel Management
Dear guest, thank you for the nice review and for the appreciation for our structure
by A verified traveler from Miami
Posted 14 Jul 2022
Very well located hotel in the center of Pienza, close to everything. Nice garden to sit outside the rooms. Rosella was really nice and helpful for everything... all restaurants are close by and convenient. Loved staying there.
Comment from Hotel Management
20 Jul 2022 by Marco, Hotel Management
Many thanks for your appreciation and we hope to have you again as our guest
Recommended
for Everyoneby A verified traveler from Crowthorne, England
Perfect Pienza
Posted 15 Jul 2018Lovely B and B, close to old town centre. Lovely Signora. Perfect!
Comment from Hotel Management
16 Jul 2018 by Marco, Hotel Management
thanks you very much
by A verified traveler
Posted 10 Jun 2024
