Ratings based on 89 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bethesda
Posted 29 May 2022
The room was nice however there was no view or functioning Wifi.
by A verified traveler
Posted 10 May 2022
The roof caved in on the property before we arrived. The place was unsafe to stay. They refused to refund our money. We had to spend three days trying to find another place to stay in a foreign country thousands of miles away from home. The management there is the worse I have ever seen. I wish I could some how give a worse review. They are thieves. They pretty much stole our money.
Comment from Hotel Management
11 May 2022 by Locanda, Hotel Management
Because of we are theaves, we didn't leave you in an unsafe Place as you said. YOU ARE LIER!!!!! Se offer you a revollocation in a Place Better then Antica Locanda. I contact my legal do not worry about It!!!!
by A verified traveler
Very convenient location
Posted 7 May 2022 on HotelsThe apartment is just great. The only inconvenience is the bedroom which is on loft and you have to keep your head all the time, but we were for only one night stay and used it just for sleeping. The apartment is on a great location, close to everything, we did a self check in which was very convenient, the instructions were completely clear and also we asked for instructions for free parking, it was like 400 meters, so for us was great. We recommend it. Pienza is amasing!
by A verified traveler
Pienza
Posted 15 Nov 2021 on HotelsOk, first off great location. Awesome town and decent 500ish year old building. Cozy. But the check in site office is not the same location as the room. It is around the corner, on the left side of the restaurant that is in the street. Number 4. Be careful where you park, most of the city unpaid parking is residents only and has a 125 euro fine.
by A verified traveler
Posted 10 Nov 2021
We booked a hill view room and got room without any view. it was disappointing. And the air-condition was too noisy.
by A verified traveler
Posted 10 Sep 2021 on Hotels
Excellent location for visiting Pienza. And a great experience to stay in this centuries old building with todays comfort.
Comment from Hotel Management
19 Sep 2021 by Antonella, Hotel Management
Tnank you
Hope to see you again
by A verified traveler from Portland Oregon, USA
Posted 17 Dec 2018
Perfect location in heart of old Pienza, breathtaking views of Val d'Orcia. Great host, was very helpful. Good variety for breakfast.
by A verified traveler from Vancouver
Posted 23 Oct 2018
It was the best part of our many stays in Italy. Would love to comeback and stay in bigger room with better views.
by A verified traveler
Posted 16 Oct 2018
by A verified traveler
Beware
Posted 8 Oct 2018 on HotelsI’m not a high maintenance traveler and I do understand that places in Europe are old but this place was far below even basic expectations. The photos and descriptions made it seem more like a regular b&b but it’s actually an apartment style attic room with an old broken down mattress. See pics. The room was cold, had a broken sink, and was furnished more like a hostel. Worst night in any hotel.com I’ve ever booked. I’m truly baffled by the other reviews. Be ware if you stay here and know what you’re getting. It’s located at the end of a busy street. You will not enjoy scenes as depicted in the website. Rather an old tile roof. Breakfast included decomposing apples. Service was fine and friendly. I feel bad for leaving a poor review but it’s honest and I wish someone had warned me before I booked.
