Ratings based on 290 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
Most unique is the staff , no shuttle to and from airport, but staff was great 👍
by A verified traveler
Posted 15 Dec 2024
The room was extremely small for a hotel priced at over 500 per night no way
by A verified traveler
Posted 12 Dec 2024
The staff were friendly, eager to help.
Hotel transportation to/fr airport fast- after the hotel was able to be contacted.
3 minutes from terminal, 30 minutes to Port of Spain.
None of the phone numbers on the website were working numbers. At the front desk I was given 1 (868) 468.8116 which did work.
In-room coffee pods were "out of stock"
Shampoo dispenser in shower was empty.
No wash cloth was available
Flatware on tables was wrapped with same lo-budget paper napkins used on tables.
Bar was only open during my 3-night visit; beverages were served in dining room.
Food was good at hotel. Several item on menu were not available during my stay.
"Doubles" at the terminal outside food court were incredibly good, and the Owner was very helpful trying to call hotel which didn't work for her either.
I would stay again if working at the airport, but not for a holiday visit.
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from St. John's
Posted 17 Nov 2024
The staff members were nice, friendly, and very helpful. However, the property's upkeep is poor. The mattress in the room was really hard, there was poor lighting, and there was an air of mustiness.
by A verified traveler
Posted 10 Nov 2024
They need to improve on their pickup services, the hotel markings on the pickup vehicle should be larger, making it easier for the elderly to read.
by A verified traveler from Bridgetown
Posted 10 Nov 2024
The shower was great hot water in 2 seconds and good water pressure. It's a cool and quiet place excellent for sleeping. To be honest a coat of paint and it can be graded as 5 Star
by A verified traveler from Scarborough
Posted 6 Nov 2024
Cleanliness and fast check in
by A verified traveler
Posted 22 Oct 2024
Overall was okay. The exterior of the hotel is in poor condition. The rooms we stayed in are were in better condition
