Ratings based on 206 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Reasonable
Posted 9 Feb 2020 on HotelsNeeds some repair. Hose in bathroom leaked the whole time. Close to everything.
by A verified traveler from Bangkok
Posted 4 Nov 2019
Great location for visitors to the downtown area of Phuket.
by A verified traveler
Posted 23 Jul 2019 on Hotels
Comment from Hotel Management
29 Jul 2019 by Pavana T., Hotel Management
Dear Value Guest,
Greetings from Sino Imperial Phuket.
Thank you for your perfect comments. We are so glad to hear that you enjoyed your stay with us and very pleased that our staff made your stay pleasant. We look forward to being of service to you again on your next visit to Phuket the pearl of Andaman Sea.
Best Regards,
Pavana T.
by A verified traveler
Posted 22 May 2019
by A verified traveler
Posted 28 Jan 2019
by A verified traveler
My Vacation
Posted 12 Dec 2018 on HotelsIt's was comfortable.
by A verified traveler
Posted 4 Aug 2018 on Hotels
bad internet wifi
Comment from Hotel Management
13 Aug 2018 by Pavan T., Hotel Management
Dear Value Guest,
Greetings from Sino House Phuket.
We appreciate your Your feedback regarding our internet wifi will be shared with the team to improve and deliver an exceptional customer service.
Thank you very much for staying with us and for your commitment to return.
We are looking forward to welcome you back soon.
Best Regards,
Sino Group.
Recommended
for Everyoneby A verified traveler from San Francisco , Ca , USA
Nothing but goodness
Posted 3 Aug 2018 on TravelocityStaff really friendly and helpful they replenished your water and sodas every day at no charge .................. a must..!
Comment from Hotel Management
13 Aug 2018 by Pavana T., Hotel Management
Dear Valued Customer,
Warmest greetings from SIno Imperial Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. You review has been shared with the team to be proud of. and we hope to be able to welcome you back again in the future.
Best Regards.
Sino Group.
by A verified traveler
Very Clean, and convenient location
Posted 26 Jan 2018 on HotelsVery Clean, and convenient location to go to the port.
Staff very friendly, and focus to provide a good service.
by A verified traveler
Don't recommend
Posted 25 Jan 2018There is no elevator. I was in the 3rd floor and had a heavy luggage. The room was okay, but very dark. Staff okay. Terrible breakfast.
