Ratings based on 35 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 15 Jan 2024
Staff really kind and very helpful, nice location perfect if you want to live the real Thay life
by A verified traveler from Montreal
Posted 6 Jan 2024
Staff was nice to change my room since i had an AC problem, the room was good and had space for everything it does not hand extra toiletries overall it was fine
by A verified traveler
2 stars hotel with smily team
Posted 19 Dec 2022 on HotelsKindness and always smily reseption otherwise every day clean team come by my room and change the towel and trash, quait and ok hotel according to the cost.
Comment from Hotel Management
22 Dec 2022 by joen, Hotel Management
Thank you to stay with us and free back we are welcome to service you. best regards
by A verified traveler
Posted 10 Jul 2019
Cute place and central location. Great balcony to relax on
by A verified traveler
Okay for a night or two
Posted 5 Mar 2019 on HotelsThe hotel was centrally located, across from the local bus station and around a 10 minute walk to town. The room was a good size and a kettle along with tea, coffee and water was provided. The walls were thin which I had read in some previous reviews however the hotel was quiet during our stay so this didn’t cause much of an issue. Although the room provides a tv it does not have many English channels. One big downside was the WiFi, it was very slow connection.
The Breakfast provided was okay. Buffet style with a few western and Asian options, however with the hotel being quiet and me preferring a slightly later start to the day this was often not hot. All in all this is an okay option for a night or two, the rooms were clean and it’s location is good.
Comment from Hotel Management
12 Mar 2019 by peeh, Hotel Management
Thank you for stay with us . We will continue to improve your feedback. ฺBest regards.
by A verified traveler from Tokyo
Posted 5 Jan 2019
Great hotel close to Bus terminal 1
We checked in before the check in time since we arrived early. Our room was not ready yet, but without much delay we were given another available room. The room was super clean and comfy and just as described.
The location is really good if you are touristing around Phuket town. Ferry pier is 10mins on taxi. Bus terminal 1 is 2 minutes walk from the hotel. From there we took buses to Patong and to airport too. There is a restaurant right in front of the hotel that serves delicous and yet cheap Thai food and the owner lady is super nice.
So all in all convenient location, great hotel, had an awesome stay.
Comment from Hotel Management
9 Jan 2019 by Joen, Hotel Management
Thank you for stay with us We will intend to provide the best service in the LUB SBUY name, which means sleep
well hope to see you again
Recommended
for Everyoneby A verified traveler from UK
Not far from walking street
Posted 15 Sep 2018
Cons: a better selection at breakfast,
The hotel was within walking distance of most places of interest, the room was a little on the small side, fortunately for us we went in the low season after we complained about the noise in our room,
they upgraded us to a larger room at the rear of the hotel, this was now a much better experience, we found the staff to be very helpful,
Comment from Hotel Management
19 Sep 2018 by joen, Hotel Management
Thank you very much for the feedback, we will give you the best service in our quality. Hope to get used to the next opportunity.
by A verified traveler
As expected for a 3-star hotel
Posted 10 Mar 2018 on HotelsStaff poor command of English. The bus shuttle service was not available as advertised.
Comment from Hotel Management
25 Mar 2018 by joen, Hotel Management
Thank you for stay with us We will fix that point in the defect. we hope to see you next time. Best regards
Recommended
for Personal Eventby A verified traveler
Extremely convenient for Rassada pier
Posted 24 Feb 2018 on HotelsI enjoyed a quick checkin when arriving late in the evening this was good since I had just arrived from a long international flight. The room was a suitable size with a comfortable bed and pillow, the hotel was perfect for a 1 night stay and allowed an easy 10 minute taxi ride to Rassada pier the following morning which meant I was able to get the first ferry for the day to Koh Phi Phi. The Breakfast was suitable in the restaurant however behind the restaurant is a waterway that smelt extremely bad, this is not what you want to smell while eating your breakfast. I'm not really sure if this is something that the Hotel can fix though.
I managed to secure a good price via Hotel.com for the room and was quite happy to rebook for another 1 night stay which I have coming up in the near future. When I went to rebook via Hotels.com the price was double that I paid recently and felt that it was not worth what they were asking so I found an alternate hotel for my next stay in Phuket. Over all very happy with my stay and would recommend for a shot stay and anyone needing easy access to Rassada pier
Comment from Hotel Management
23 Mar 2018 by Joen, Hotel Management
Thank you for stay with us We will improve and develop better. Best regards
