Ratings based on 49 Verified Reviews

4.0 out of 5
84% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Lamoon has a lovely front façade, but inside was a bit like an old state school dorm. The design idea for the rooms is good but executed poorly. My 5th fl room at the back of the bldg looked as if it was hastily put together - paint and old glue along the walls. There was a hole in the wall with a wire sticking out, formerly a sconce location? The overall effect was a tired room façade needs attention from someone who has an eye for details. I was excited there was a tub, since it’s been a few weeks of travel and would be nice to have a soak. However, the plug provided did not fit the drain, and no stores (even big home improvement stores) carried plugs at all. The bathroom would definitely benefit from a separation curtain or small wall towards the front of the tub, since it’s fully indoors and doesn’t benefit from evaporation of being partially outdoors. I could hear staff and other guests in the hallway, the door is wooden without a seal. It doesn’t seem to be a party hotel, so the latest I was woken was when a group of friends were returning from their evening around midnight. The bed and linens were fine. A kettle, coffee packets, and water were provided. A mini fridge had purchasable drinks. The ac worked intermittently. Staff were all lovely. Overall, it was comfortable enough and close enough for walking around that I have no regrets. However, if I were looking for something more pleasing or something beyond a budget feel I might make another choice.
4 out of 5
by A verified traveler

Posted 8 Jan 2024 on Hotels
Very nice frendly hotel and staff
4 out of 5
by A verified traveler

Posted 1 Feb 2020
The location is great where there are convenience stores, restaurants and local shopping mall nearby. Only a few minutes walk to the famous Sunday Walking Street in Thalang and the Wed to Fri Indy Night Market. Hotel staff are very friendly and helpful. There is free parking and the hotel building is aged, so don't expect it could look like the same as you see on the pictures on the website.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Would stay again

Posted 31 Aug 2019 on Hotels
Lá Moon was very welcoming and very clean. The breakfast was delicious and generous. Great location. Bed was quite hard. On the whole very nice place to stay
Comment from Hotel Management
19 Sep 2019 by wan, Hotel Management
Thank you very much for your comment.
4 out of 5
by A verified traveler from Lincoln

Posted 11 Aug 2019
The receptionist (didn't manage to catch her name) was so enthusiastic and helpful when we arrived. The location was good and close to what we wanted.
Comment from Hotel Management
19 Sep 2019 by wan, Hotel Management
Thank you very much. Sorry for the inconvenience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2019
4 out of 5
by A verified traveler

Over all good

Posted 17 Jan 2019 on Hotels
Pros Staff were helpful, breakfast was delicious, and location was good Cons late at night we saw two giant cockroaches but how ever the help took care of it and changed our rooms immediately
5 out of 5
by A verified traveler from Malaysia

Posted 18 Dec 2018
The front desk staff were passionate and friendly