Ratings based on 94 Verified Reviews

4.6 out of 5
72% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Dec 2024
The hotel facilities were good (air conditioner, hair dryer). There was a shared microwave oven in the corridor. However, at night, I could hear people having s*x, so the sounds from one room could be heard across the entire floor.
3 out of 5
by A verified traveler

Posted 27 Oct 2024
Property and facilities are nice definitely wort the price, but the internet connection was terrible.
5 out of 5
by A verified traveler

Posted 14 Jun 2024 on Orbitz
Staff was super friendly
5 out of 5
by A verified traveler

Posted 17 May 2024 on Travelocity
The staff was GREAT! They were very friendly and helpful. The rooms were clean and comfortable but the pictures online had definitely been altered to make them look MUCH better than they were. The beds were hard but it was a good night's sleep.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Great stay, a little out of the old town district but an easy 15 min walk to the cafes, restaurants and shopping. Very nice, clean and quiet retreat.
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Loved the people that worked here! Very spacious rooms!
5 out of 5
by A verified traveler

Cool Residence lives up to its name.

Posted 8 Jan 2024 on Hotels
Cool Residence lives up to its name. The staff were most helpful and friendly. The room was excellent and well equipped. The only reservation would be location though this was not a problem to us as we hired scooters at the hotel. Overall, a very enjoyable stay. Would stay here again.
5 out of 5
by A verified traveler

Posted 27 Dec 2023
The receptionist was nice and friendly, and helpful as well.
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Excellent location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023