Ratings based on 5 Verified Reviews

3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Disappointing

Posted 2 May 2023 on Hotels
The hotel was run down and not well kept, not at all as portrayed in the pictures and description. There is no beach and the pool needed some renovations. The food quality was also not up to standard. All in all quite a disappointment for the money requested.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019
4 out of 5
by A verified traveler

Serenity away from everywhere

Posted 28 Dec 2018 on Hotels
Beautiful location and very nice over water villa. Staff extremely helpful. The resort is very isolated so if you don’t drive a motorcycle you are stuck. However they provided airport transfers to and from the reasort. Food was of high quality but relatively restricted choice and inflated resort prices. Perfect place to unwind for a couple of days. The swimming pool is handy as there is no beach here and the water is too shallow to swim in. If you want to paddle in the see and see starfish at low tide bring sorkling shoes .
5 out of 5
by A verified traveler

Nice resort, a bit remote

Posted 4 Jan 2022 on Hotels
Very beautiful resort with a green parc and the Pier. We stayed in a room on the pier, it was very nice and comfortable although the bathroom could have been a bit cleaner (the bathroom is open to the outside so I guess it's a bit difficult to maintain). Breakfast options were correct but not amazing. The resort is very remote, plan some budget for your taxi rides (300kVND to go to town eg) or be comfortable riding a motorbike (30 mins to go to town)
4 out of 5
by A verified traveler

Paradies mit Markel

Posted 9 Dec 2018 on Hotels
Wunderbare Anlage, einfach toll zum Entspannen, sehr ruhig. Personal ist freundlich. Leider ist die Verpflegung ziemlich schlecht. Frühstück ohne Früchte, die Hälfte der Karte ist nicht verfügbar und das was es gibt ist eher schlecht.
Comment from Hotel Management
13 Dec 2018 by The Pier Phu Quoc, Hotel Management
Dear Andreas, First, we thank you again for choosing us for your holiday. We are very grateful for your honest comments. We just opened, so we still have a lot mistake. Thank for understand that for us. We will continue to be better. The Pier Phu Quoc.
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