Ratings based on 58 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
The staff in the hotel is very friendly and helpful. Food in hotel is excellent too.
Super clean and comfortable. Suitable for family and retreat hotel.
Comment from Hotel Management
7 Aug 2024 by General Manager, Hotel Management
Dear Ka Ho, Daniel,Thank you for sharing your kind review about your recent stay at Regent Phu Quoc. We are delighted to learn that you had a fantastic experience during your visit.Our team will continuously strive to create unforgettable memories for all our guests. We are grateful for your genuine words of appreciation.Once again, we look forward to welcoming you back to Regent Phu Quoc in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler from Westminster
Posted 11 May 2024
It would be great if resort include Phu Quoc signature dishes in the restaurant.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Nghia,Thank you for providing valuable feedback regarding the food menu at our restaurant. We appreciate your input, and we will pass on your comment to our culinary team for their review. We are committed to continuously improving our offerings and ensuring that our guests have a seamless and enjoyable experience during their stay.Once again, we appreciate you taking the time to share your feedback, and we look forward to welcoming you back to our resort in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler from Houston
Posted 3 May 2024
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Ronald, Thank you for your positive review on Regent Phu Quoc. We are delighted to learn you had a wonderful time with us. We look forward to welcoming you back in the near future. Warm Regards, Sriram KailasamGeneral Manager
by A verified traveler
Posted 28 Apr 2024 on Hotels
여태껏 방문했던 리조트중 최고의 풀빌라 리조트 입니다. 모든것이 기대 이상이었고 게스트가 편안히 스테이 할 수 있도록 모든면에서 신경을 써 주었습니다. 꼭 다시 방문하기를 원합니다
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Mi Jeong,Thank you for your compliments regarding your stay at Regent Phu Quoc. We are delighted to hear that your experience was seamless and comfortable in all aspects. Providing excellent experiences for our guests is our top priority, and we are glad to know that we met your expectations.Once again, we appreciate your kind review, and we eagerly look forward to welcoming you back to Regent Phu Quoc in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler
Posted 2 Apr 2024
Amazing service every step of my stay from check-in, spa, food, activities, laundry etc. highly recommend. Beautiful hotel and lovely staff.
Comment from Hotel Management
3 Apr 2024 by General Manager, Hotel Management
Dear Kirsty,Thank you for sharing your kind review of your experience at Regent Phu Quoc. We are thrilled to hear that your stay at our resort was seamless from the moment you arrived until the day of your departure. It is our utmost pleasure to create excellent memories for our valued guests.Your kind words are truly appreciated, and we are delighted to know that you had a wonderful time with us. We eagerly look forward to the opportunity to welcome you back to Regent Phu Quoc in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler
Planning to come back again
Posted 28 Mar 2024 on HotelsEvery staff was friendly, and the hotel provided various considerate services to every traveler. 3-4 types of beautiful pools and the private beach were great for pics. The 24-hour gym was impressive, and it was nice that there were fresh coconuts in the refrigerator. I LOVED the Power Plate and could work out again without muscle aches.
The food was good, and I loved our room's balcony, spacious bathtub, and waterfall-like shower.
We were planning to look around town but ended up using different facilities by the hotel.
Huge compliments to the staff.
Ellen Hong, the Korean staff's help, was the cherry on top, enhancing our stay from perfection to dreamy. She understood what Korean family groups wanted and went above and beyond. We were staying at another hotel in Phu Quoc and were a bit flustered. But Ellen knew what we wanted before we even knew, helped us navigate the services that the hotel provided, and helped us better understand the region. This elevated our impression of not only Regent Hotel but also Phu Quoc.
어머니 모시고 오는 효도 관광이랑 신경쓰였는데, 엄마랑 다툼 없이 오롯이 쉴 수 있어 즐거운 여행이되었습니다.
올해 다시 올 것 같아요:)
Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
Dear SAE EUN,Thank you for your sincere review of your recent experience at Regent Phu Quoc. We are thrilled to hear that the travel with your mother was seamless and that you received attentive care from our colleagues. We are also delighted to know that you found our facilities, especially 'The Health Club', to be impeccable.Your kind recognition of Ms. Ellen, our Resort Manager, and her best courtesy for your comfort and satisfaction is greatly appreciated. We will make sure to pass on your compliments to her.Once again, we sincerely appreciate your kindhearted words. We eagerly await the opportunity to welcome you and your family back to Regent Phu Quoc for another wonderful and memorable experience.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler
Posted 29 Feb 2024
friendly staff
Comment from Hotel Management
4 Mar 2024 by General Manager, Hotel Management
Dear yeol,Thank you for your kind comment about your experience at Regent Phu Quoc. We are thrilled to hear that our team provided you with a fantastic experience through their friendly hospitality.We are committed to consistently delivering impeccable experiences for our guests, and your feedback encourages us to continue striving for excellence.Thank you once again for your review, and we look forward to welcoming you back in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Navila,Thank you for your positive review of Regent Phu Quoc. We are delighted to learn you had a wonderful time with us. We look forward to welcoming you back shortly. Warm Regards, Sriram KailasamGeneral Manager
by A verified traveler
Posted 30 Jan 2024 on CheapTickets
I loved everything in this resort.
Very best!!!
Comment from Hotel Management
30 Jan 2024 by General Manager, Hotel Management
Dear MISUK,Thank you for sharing your review with Regent Phu Quoc. We are thrilled to learn that you had a relaxed time in Regent Phu Quoc. We will continue to make a memorable moments for our guests.Once again, we appreciate your kind comment and we look forward to welcoming you back in the near future.Warm Regards,Sriram KailasamGeneral Manager
by A verified traveler
We loved our Vietnamese stay
Posted 27 Jan 2024 on HotelsA wonderful experience filled with warm, exemplary staff who make it almost “their duty” to ensure our stay was comfortable. From Vy on BBQ beachfront night, to Thuan running the water sports club; from Minh, Kevin and Nancy in Rice Market, to Dora managing affairs in F&B, no task was too much and they all had a can-do attitude which makes it such a luxurious stay.
Comment from Hotel Management
29 Jan 2024 by General Manager, Hotel Management
Dear Gentle,Thank you for taking the time to share your heartfelt feedback about your experience at Regent Phu Quoc. We are thrilled to hear that you had an exceptional stay and that our colleagues provided you with warm hospitality.Your kind recognition of specific team members who made your stay memorable is greatly appreciated. We will make sure to pass on your compliments to Ms. Vy, Assistant Ocean Club Manager, Mr. Thuan, our Water Sport Specialist, Mr. Minh, Mr. Kevin, and Ms. Nancy at Rice Market, as well as Mr. Dora, our Assistant Director of Food & Beverage. Your feedback will serve as a great motivation for our team to continue delivering flawless service for all our guests.Once again, we appreciate your kind words, and we eagerly look forward to welcoming you back in the near future for another unforgettable stay.Warm Regards,Sriram KailasamGeneral Manager
